What the job involves

• Relyance AI is seeking a Solutions Engineer to join our team! In this role, you'll be the technical subject matter expert (SME) for our cutting-edge privacy & data governance platform, empowering our Sales team to introduce and implement our "first-of-a-kind solution" to enterprise customers. You'll play a crucial role in the sales cycle, leveraging value selling to demonstrate the significant business impact of our platform to key stakeholders
• You'll engage directly with prospective customers, delving into their unique data privacy challenges and showcasing how Relyance AI's platform stands apart from the competition.
• A key aspect of your role will be building deep technical relationships with VPs of Engineering, IT, CISOs, Security leaders, and other stakeholders, ensuring they fully grasp and approve of Relyance AI's technology.
• You'll also continuously deepen your understanding of our Machine Learning-driven platform and help customers seamlessly integrate and comprehend it within their specific business environments
• Lead in-depth architectural and solution design discussions to highlight how our platform addresses complex data privacy requirements
• Cultivate and nurture technical champions within prospect and customer organizations, transforming them into advocates for Relyance AI
• Collaborate closely with Account Executives to drive the sale of Relyance AI's data privacy platform to enterprise clients
• Conduct compelling technical demonstrations and engage with diverse customer stakeholders, including CISOs, CIOs, IT, Security, and Engineering teams
• Educate enterprise customers on the profound value proposition of Relyance AI's data privacy platform
• Respond thoroughly and accurately to written technical requests
• Serve as the vital technical liaison between customers, our engineering teams, and support
• Develop and record insightful customer-facing artifacts that clearly articulate the core technological differentiators of the Relyance platform against competitors