Core product: Caller identification and spam/scam call protection
Notable funding: $18M Series A (Oct 2017)
Employees (approx.): 200
Company Overview
Problem Domain
Phone-call fraud, spam calling, and caller identity verification.
Founded
2016
Industry
Telecommunications / Mobile security
Funding Track Record
Series A- 2017-10-19
$18M
Series A participation also reported from Nautilus Venture Partners and Lumia Capital.
Founders
What we do
Join the Team
Solutions Engineer
On-SiteLondon, GB
On-Site • London, GB
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The ideal candidate is a quick study who thrives in ambiguity, learns fast, and is excited by technical problem-solving across domains
Experience in presenting the engineering angle in discussions with participants from different functions and backgrounds
Context-aware precision in communication (spoken and written)
Tool building and automation
Ability to quickly understand new technical domains: e.g., telecom, call signaling protocols, fraud detection, etc. , without prior domain experience
Proven success in cross-functional, client-facing technical roles, especially where ambiguity and moving targets are the norm
Comfortable owning a problem from first conversation through delivery, even when the path isn’t fully mapped out
Technical credibility with engineering teams (you speak their language), and business fluency with partners and execs (you understand the ‘why’)
Pragmatic approach to tooling and automation—you know when to build, when to script, and when to just get it done manually
Good command of SQL and working with large structured datasets
Bonus: Experience in high-stakes deployment environments, such as telco, defense, or national-scale systems
The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions
You will have a fast start if you have experience with:
Navigating functional codebases (most of our systems are implemented in Scala)
Leveraging AI-assisted (re)search and content generation
AI-assisted coding
Have been a Forward Deployed Engineer, Solution Architect, or Technical Program Manager in a fast-paced, enterprise or startup environment
Love building the bridge between what is and what could be—especially when that involves messy real-world constraints
Prefer rolling up your sleeves to make something work rather than writing a spec for someone else to do it
What the job involves
This is a hybrid technical and customer-facing role for someone who thrives at the intersection of engineering and execution. You’ll act as the technical point person for our Telco clients across Europe, helping define, scope, and deliver complex integrations of Hiya’s spam protection services directly into carrier networks
You’ll work closely with BD, delivery, and engineering, but you’re the one who ensures things get built right, work reliably, and solve the customer’s real problems
If you’ve worked in a forward-deployed, solutions engineering, or technical strategy role before, you’ll feel right at home. You won’t just implement someone else’s plan, you’ll help shape the plan, challenge assumptions, and own the path to execution
Own the end-to-end technical design and delivery of Hiya’s partner integrations, primarily with telecom carriers across Europe
Collaborate with Business Development and Account teams to scope solutions for prospective and existing customers, translating needs into actionable plans
Serve as the technical lead in customer and partner conversations, clearly communicating Hiya’s capabilities and integration requirements
Work closely with the API Engineering team to align on system architecture, roadmap, and delivery timelines
Build lightweight tooling, scripts, or automation to fill process gaps and accelerate delivery
Query Hiya’s data mesh to support integration validation and troubleshooting efforts, and build custom dashboards for partners when needed to surface insights or monitor key metrics
Influence and evolve partner integration models, including those with major vendors like Ericsson, helping shape scalable and repeatable technical approaches
Navigate and sometimes contribute to core codebases (primarily in Scala) to understand business logic and ensure integration feasibility
Benefits
Stock Options
100% Covered Medical, Dental and Vision
401K Program
Vacation Package
Paid Parental Leave
Commuter Benefits
Employer Covered Long-term Disability and Life Insurance