About the Role

• Job Title: Solutions Engineer
• Location: Hybrid working, with visits to HQ in Oxford two or three times a month.
• Employment Type: Full-time
• Department: unspecified

Key Responsibilities

• Report to the CEO and understand the customer’s challenges, goals, and business context.
• Present our product and its value to prospects through tailored demonstrations.
• Work alongside the commercial sales team and manage the technical aspects of the sales process (technical discovery, qualification, scoping, setup, and management of evaluations).
• Proactively build strong technical champions and resolve technical objections.
• Use knowledge in developer tools to help deliver value by coaching customers in best practices and diagnosing any issues in deployment.
• Manage the feedback loop for customer suggestions and feature enhancements back to the Product team.
• Maintain an entrepreneurial mindset with a passion for innovation and growth.
• Visit customer sites as required.

Skills, Knowledge, and Expertise

Essential

• Deep understanding of the modern SDLC, DevOps, and DORA delivery metrics.
• Java software developer experience.
• Familiarity with Java enterprise software development toolchain.
• Hands-on software development expertise with DevOps, CI/CD tools, especially Jenkins.
• Experience creating and optimizing high-impact product demonstrations and proofs of concepts.
• Comfortable in both business and technical contexts to demonstrate value to executives and address in-depth questions from developers.
• Experience working with technical teams.
• Strong track record of growth and overachieving targets in a fast-paced, high-growth tech scale-up business, working closely with senior account executives.

Desirable

• 2+ years' experience in a technical pre-sales / solution engineer / sales engineer role, working with enterprise customers.
• Knowledge of application modernization (cloud migration, API microservices, etc.).
• Knowledge of sales qualification frameworks such as MEDDPICC.

Competencies

• Agile and Adaptable: Smart, creative, can read a room and think well on their feet.
• Curiosity: Ability to understand a customer through effective questioning and listening, ensuring the questioning feels like a conversation and not an interrogation.
• Storytelling: Create and deliver a narrative that helps buyers understand the value of the product.
• Communication: Great communicators internally and with clients.
• Intelligence: Can learn complex concepts quickly and communicate those concepts in an easy-to-understand manner.
• Detail-oriented: Capture and analyze all data; great project management.
• Drive and Work Ethic: Proactively pursue the company mission with a high degree of activity and daily energy.

Benefits

• Work in one of the hottest tech startups in the world of deep tech AI for code, applying state-of-the-art program analysis and synthesis technology to tough problems faced by development teams at leading companies.
• Flexible working with regular opportunities to collaborate and meet the team in person in Oxford.

Company Benefits Include

• Competitive package, including employee stock options.
• Private health and dental insurance plans (including 24/7 virtual GP service, additional cancer care, and mental health cover).
• 8% non-contributory employer pension.
• Life insurance & Income Protection schemes (including additional medical and wellbeing support).
• 25 days annual leave + Bank holidays.
• Christmas shutdown (additional 3 days of holidays).
• Enhanced family-friendly benefits.
• Flexible working.
• Annual eye tests and £50 contributions towards glasses.
• Cycle to work scheme.

While we expect the future of work to continue to be a hybrid model, we have a great environment in our Oxford-based head office with beautiful open-plan space and lots of natural light.