Role Specification

As a Solutions Engineer at Rainbird, you will:

• Serve as the technical bridge between our platform capabilities and our clients’ business challenges.
• Rapidly translate ambiguous client requirements into tangible, working solutions that demonstrate Rainbird’s value proposition.
• Collaborate directly with customers and our Professional Services team to understand complex business problems and develop prototype solutions using our low-code AI platform.
• Design and implement integration architectures that connect Rainbird to clients’ existing technology ecosystems.
• Develop custom data extraction layers to transform and normalize client data for use within our platform.
• Build connectors and middleware solutions that enable Rainbird to interact with various third-party systems, including CRMs, ERPs, and task automation tools.
• Provide hands-on guidance for implementation approaches to client technical teams.
• Develop proof-of-concept implementations and technical prototypes to demonstrate how Rainbird can solve specific business challenges.
• Create technical documentation that enables clients to understand integration approaches and maintain solutions long-term.
• Collaborate with our product team to identify common client needs that could inform our platform roadmap.

Requirements

• Solutions-oriented mindset with experience in designing and implementing technical solutions.
• Strong technical integration skills, including knowledge of API development patterns, RESTful services, and data transformation techniques.
• Familiarity with data transformation, ETL processes, and middleware technologies.
• Proficiency in at least one backend programming language (Python, JavaScript/Node.js, Go).
• Practical experience with cloud platforms (AWS, GCP, or Azure) and containerization technologies (Docker, Kubernetes).
• Solid grasp of authentication and security protocols (OAuth, JWT, API keys).
• Exceptional communication skills, capable of explaining complex technical concepts to both technical and non-technical stakeholders.
• Previous experience in a customer-facing technical role, managing client expectations and adapting to changing requirements.

Preferred Experience

• Experience with task automation RPA platforms (e.g., Zapier, Camunda, UiPath).
• Knowledge of Terraform and Infrastructure as Code (IaC) principles.
• Exposure to AI/ML platforms or decision intelligence systems.
• Experience in designing intuitive and user-friendly UI/UX.

Why Join Us?

• Work at the intersection of AI and enterprise automation.
• Join a dynamic and growing scale-up with an innovative and collaborative culture.
• Fully remote work with flexible arrangements.
• Opportunity to shape how customers interact with our platform at a technical level.

Interested candidates should apply below and submit their CV and a brief covering letter outlining relevant experience. We look forward to hearing from you!