About the Company
Company Name: Dust
Location: Paris
Department: Sales
We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their jobs.
- 70%+ weekly active users, comparable to Slack and Notion.
- Core part of users' jobs.
- Raised Series A, expanded in the US, and hit $1m and $2m ARR milestones in 2024; aiming to x5 growth by the end of 2025.
- Sequoia-backed company with a team from top tech companies like Stripe and OpenAI.
Our Culture
- Product-First: Focused on creating delightful product experiences with existing LLMs.
- Small, High-Impact Team: Intentionally keeping the team small for massive scope and impact.
- Transparency & Collaboration: Open-source repository and sharing of ideas.
- Proactive Problem-Solving: Encouragement to fix issues without waiting for permission.
About the Role
Job Title: Solutions Engineer
Location: Paris
Employment Type: Full-time
Location Type: On-site
Overview
As a Solutions Engineer at Dust, you will act as the technical bridge between our sales team and prospective customers, demonstrating how our AI operating system transforms and adds value to their workflows. Your primary focus will be on:
- Partnering with customers to showcase our solution through technical demonstrations and use case scoping.
- Supporting technical evaluations and ensuring successful customer engagements.
Responsibilities
- Build the global Solutions Engineering organization from the ground up.
- Articulate Dust’s value proposition to prospects and customers.
- Provide compelling product demonstrations to technical and business stakeholders.
- Identify high-value use cases that align with Dust's capabilities.
- Own the technical evaluation process, from customized demos to pilots.
- Represent the voice of the customer with Product & Engineering teams.
- Develop and maintain expertise in Dust's product and platform capabilities.
Requirements
- Meaningful experience in technical and customer-facing roles.
- Proven track record of helping customers unlock value from software products.
- Experience with effective technical demonstrations and translating complex concepts.
- Excellent communication and presentation skills.
- Strong technical aptitude with an understanding of API concepts and generative AI.
- Passionate about educating customers on new technologies.
- Ability to speak to both technical and business value.
Ideal, But Not Required
- Experience with AI/ML technologies, particularly generative AI and LLMs.
- Background in productivity tools, knowledge management, or workflow automation.
- Coding experience to understand API implementations and create custom demos.
Benefits & Compensation
- Competitive compensation based on experience.
- Significant equity package in a Sequoia-backed startup.
- Health insurance for you and your dependents.
- New MacBook Pro or Linux machine, monitor, keyboard, etc.
- Regular team events and offsites.
Location: Prioritizing in-person culture at our offices in Paris and San Francisco.
