
Captur is a quality control automation platform that helps supply chains reduce the risk of churn as they scale. By using visual AI to verify compliance in real-time, Captur ensures every operation meets the highest standards. Founded by Charlotte Bax in 2021, Captur has been deployed in companies across the micro-mobility, delivery and vehicle inspection space within the US, European and APAC markets.

Captur is a quality control automation platform that helps supply chains reduce the risk of churn as they scale. By using visual AI to verify compliance in real-time, Captur ensures every operation meets the highest standards. Founded by Charlotte Bax in 2021, Captur has been deployed in companies across the micro-mobility, delivery and vehicle inspection space within the US, European and APAC markets.
What they do: On-device visual-AI SDK and API for real-time image validation and compliance
Primary use cases: Proof-of-delivery, micromobility parking, vehicle inspection, returns/resale
Founded / HQ: Founded in London (founder: Charlotte Bax)
Recent funding: Seed round Oct 2023 (lead: Sure Valley Ventures)
Security/compliance: SOC 2 Type 1 and SOC 2 Type 2 milestones reported
Operational compliance, quality control and proof-of-action (e.g., proof-of-delivery, vehicle/micromobility inspections).
Software Development
£2.2M (reported)
Reported participation from MMC Ventures and Ascension Ventures; reported total raised brought to ~£3.5M
“Has participation from VC firms including Sure Valley Ventures, MMC Ventures and Ascension Ventures”
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Captur helps software understand real world scenes in real-time with an SDK for flexible, on-demand visual recognition. We’re a small, rapidly scaling team backed by top-tier investors; we recently closed a $6M seed round to accelerate product and go-to-market growth. We are global leaders in edge ML and have validated +150M images on-device for enterprise customers such as Lime. Next, expanding as a horizontal platform across use cases that require real-time speed, high volume and coverage across a wide range of mobile devices.
Role Snapshot
You’ll be the technical authority customers speak to when integrating our SDK. Your day will include live debug sessions, ticket triage, onboarding calls, running demos on technical sales calls and sharpening our release and onboarding playbooks. You’ll help the business move faster by reducing engineering context-switching and by making sure problems are reproduced, scoped and prioritised correctly. This is a hands-on, customer-facing, technical role — ideal for someone with mobile/SDK experience who likes to unblock teams and customers. You’ll report to the Head of Mobile and work closely with our Account Executives and Customer Success Managers based in New York.
Key Responsibilities
Customer onboarding & enablement
Technical triage & bug management
Release & version management
Monitoring & incident investigation
Documentation & process
Cross-functional feedback loop
Continuous improvement
What Success Looks Like (First 3 Months)
30 Days: Learn and connect
60 Days: Own triage and onboarding
90 Days: Stabilise & improve
Example Success Metrics: Median time-to-first-response for customer technical tickets, median integration time, customer satisfaction on onboarding
Core Requirements
Bonus Points