What you will do

You will support customer projects and work directly with clients to onboard their heating networks or execute specialised heating and analytics consulting projects. This means working with (mainly) sizeable international energy and utilities companies and supporting each project from start to finish. Your responsibilities involve performing data analysis, prototyping new product functionalities, preparing workshops, and customer interviews, validating customer information, and working with other departments in Gradyent. In addition, you will work directly with the COO and Solutions Leads in the Customer Solutions & Operations Team.

In addition, you will also be working on the following:

• You will work closely with clients from the biggest energy companies in Europe. You will work together to gather data, analyse it, and discuss findings in workshops.
• You understand the challenges and optimisation opportunities in our client's network (deep dive into district heating knowledge and the historical sensor data to make sense of the network and its essential elements).
• You will enable clients to successfully adopt our software to reduce CO2 emissions and costs.
• You will gather and prepare the customer's data (GIS, sensor data, etc.) – this requires you to perform some Python coding and GIS processing (visual).
• You will use our analytics to find new insights and solutions for our customers.
• You will configure and run the correct reports that provide actionable insights.
• You will train customers and develop training materials to ensure adoption.
• You make every project a success by proactively planning, managing, and communicating.
• You conduct project planning and manage the dependencies and actions.
• You will engage customer stakeholders in project meetings, workshops, and read-outs.
• You will coordinate with other departments within Gradyent to ensure complete delivery.
• You will help to improve Gradyent's proposition and service offering and develop scalable operations.
• You will represent the voice of the customer when we build new product features.
• You will develop replicable and scalable methods to provide insights quickly.

Who you are

• Please keep in mind: Proficiency in Polish is required for this role - either native or fluent.
• You live in either Poland, Germany, or Netherlands. This role is remote from Poland, or hybrid from Rotterdam or Berlin.
• BSc, MSc or higher, preferably in a pertinent engineer discipline (e.g. mechanical, energy, industrial, etc)
• 0-3 years of working experience in energy/analytics, preferably in a client-facing role.
• Proactive and pragmatic problem-solver with a passion for analytics.
• Effective collaborator and strong client engagement capabilities.
• Comfortable with ambiguity and changing scope.
• You know how to communicate about risks and uncertainties.
• You're able to ask for help and signal delays early.
• Strong personal developer, open to feedback, embracing opportunities to grow.

Find yourself checking a lot of these boxes but doubting whether you should apply? At Gradyent, we support a growth mindset for our teams through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences .

What you will get

• Competitive salary with a variable incentive (SAR) on top.
• Excellent benefits.
• Direct impact on sustainability and energy transition.
• Work together with a talented team to build a profitable, scaling business, while having fun.
• We care about your personal growth – the team is highly capable at coaching, mentoring and development, fully focused on you. Significant growth opportunities can come quickly as we grow very fast