Company Description

Fraudio is an AI-powered fraud and AML platform built for payments. We help banks, PSPs, and fintechs detect fraud and financial crime in real time by combining machine learning with flexible, transparent rule engines, enabling teams to investigate, adapt, and continuously improve their detection strategies.

Role Description

Fraudio is looking for a hands-on Solutions Engineer with a strong operational fraud mindset. This role is for someone who enjoys working directly with customers and getting into the data to configure, test, and improve fraud detection in practice.

This is a hybrid role combining customer-facing work with technical and operational ownership: You’re comfortable shifting between technical sales calls, customer problem-solving, and hands-on data or SQL analysis in the same day. You will work closely with customers, Product, and Engineering to ensure Fraudio is correctly configured, effective, and continuously improving in real-world use.

Qualifications

• Based in Europe (Spain or Portugal preferred)
• Fluent in English and Spanish; Portuguese is a strong plus
• +3 years of experience in fraud operations, solutions engineering, technical support, or similar customer-facing technical roles