Help Build the Future of Conversational AI

At b oost.ai , we’re redefining how people interact with companies. As a Gartner Magic Quadrant Conversational AI Leader, we empower organizations around the world to deliver next-generation customer experiences through intelligent chat and voice automation.

Our Professional Services team sits at the heart of this mission. We partner with global brands, design cutting-edge voice solutions, and bring real conversational AI to life.

We’re now looking for a Solutions Engineer to join our growing North American PS team, a person who loves solving complex technical challenges, thrives in customer-facing environments, and wants to shape the future of Agentic AI.

Why this role matters

You’ll be the technical backbone of our delivery efforts both on Voice and Chat. From pre-sales scoping to hands-on implementation, you’ll help customers bring exceptional automated experiences to life using the Boost.ai platform.

You’ll also play a key role in helping customers adopt Generative AI and enabling them to build powerful and safe LLM-enabled workflows that push automation and Customer ROI to the next level.

This is an opportunity to have a big impact in a fast-scaling, globally recognized AI company.

What you will do:

Pre-Sales & Scope Definition

• Partner with Account Executives and Pre-Sales Consultants to scope Statements of Work (SOWs) and validate technical feasibility.

• Participate in workshops, discovery sessions, and technical deep dives with prospects and customers.

• Translate customer goals and complex requirements into clear, structured solution approaches.

Technical Delivery & Integration

Customer Engagement & Advocacy

• Deliver technical demos and walk-throughs at customer meetings and Boost Camp , our annual tech showcase.

• Work closely with customers to understand their goals and identify opportunities to apply generative and voice automation effectively.

• Share customer success stories, implementation patterns, and technical learnings internally to help strengthen our delivery excellence.

Internal Collaboration & Practice Development

• Serve as a first-line technical escalation point for Professional Services.

• Collaborate with Integrations, Voice, and Product teams to solve complex challenges and influence platform evolution.

• Contribute to best practices and frameworks for building safe, testable, and transparent Generative AI at scale.

• Help shape the Solution Engineering practice by improving processes, tools, and documentation.

Skills, experience and competencies required

• ~3+ years in a technical, customer-facing role such as Solutions Engineer, Technical Consultant, Integration Specialist, Presales Engineer, or similar.

Technical curiosity & problem-solving

• A genuine interest in emerging technologies and a habit of self-learning.

• The ability to break down complex technical problems and solve them collaboratively.

• A structured, reliable approach to delivery, and you get things done with quality and clarity.

Personal qualities

• A strong communicator who builds trust with customers and colleagues.

• Inclusive, collaborative, and comfortable working in a diverse global team.

• Thrives in a fast-paced environment where priorities can evolve quickly.

• A self-driven individual who loves finding solutions to complex challenges.

• Motivated by helping customers succeed with modern technology.

We don’t expect perfection, so if you have strong potential and relevant experience, we’d love to hear from you.

Why you’ll love working with us

• Join a global industry leader at the forefront of conversational AI innovation.

• Work with cutting-edge voice and automation technologies deployed across major enterprises.

• Make a real impact. This is a role where your ideas, initiative, and ownership are truly valued.

Ready to shape the future of voice automation?

If this sounds like the opportunity you’ve been waiting for, we’d love to meet you. Apply now through the appropriate form and help us create customer experiences the world has never seen before.

Please note:

• During the recruitment process, we interview the appropriate candidates quickly and continuously - until we find the right candidate. We recommend that you submit your application as soon as possible.

About boost.ai

Boost.ai is a software company and developer of the world’s most scalable conversational AI platform for enterprises.

Since our beginnings in 2016, we have gone global with about 160 employees spanning multiple countries. We are headquartered in Stavanger, Norway, with offices in Oslo, Stockholm, Copenhagen, Helsinki, London, and Boston.

We firmly believe that the success of boost.ai is attributed to our brilliant and dedicated team of individuals who challenge the status quo and take initiative, embodying our people philosophy of rewarding attention, responsibility, and trust. We have a strong and clear commitment to equality, diversity, and inclusion. It is our policy that all eligible persons shall have equal opportunity for employment and advancement in the company on the basis of their ability, qualifications, and aptitude for the work. We welcome all qualified candidates to apply for this position regardless of gender, gender identity, religious beliefs, sexual orientation, age, or disability.

Our employees are encouraged to explore new ideas and are provided with the support and resources to thrive, nurturing, guiding, and challenging them to reach their full potential. Together, with our tech and talent, we are committed to making the world a little easier to live in, creating innovative solutions that positively impact our industry.