
Committed to delivering outstanding customer experiences, Boost.ai stands at the forefront of enterprise-grade conversational AI. Driven to enable unparalleled interactions between people and…

Committed to delivering outstanding customer experiences, Boost.ai stands at the forefront of enterprise-grade conversational AI. Driven to enable unparalleled interactions between people and…
Founded: 2016 (Sandnes, Norway)
Product: Enterprise-grade conversational AI platform and virtual agents
Customers / scale: 600+ live AI agents; 150M+ automated conversations (company figures)
Compliance / security: ISO 27001 and ISO 27701 compliance emphasized
Investors: Nordic Capital; Alliance VC (among others)
Customer experience automation and conversational AI for regulated industries (financial services, insurance, public sector, telecom).
2016
Software Development
Strategic investment/partnership announced; founders and existing investors (including Finstart Nordic and Alliance Venture) remained investors alongside Nordic Capital.
Listed as a recent investor alongside Nordic Capital in coverage; exact round details not specified in provided evidence.
“Backed by private equity/venture investors including Nordic Capital and Alliance VC”
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Help Build the Future of Conversational AI
At b oost.ai , we’re redefining how people interact with companies. As a Gartner Magic Quadrant Conversational AI Leader, we empower organizations around the world to deliver next-generation customer experiences through intelligent chat and voice automation.
Our Professional Services team sits at the heart of this mission. We partner with global brands, design cutting-edge voice solutions, and bring real conversational AI to life.
We’re now looking for a Solutions Engineer to join our growing North American PS team, a person who loves solving complex technical challenges, thrives in customer-facing environments, and wants to shape the future of Agentic AI.
Why this role matters
You’ll be the technical backbone of our delivery efforts both on Voice and Chat. From pre-sales scoping to hands-on implementation, you’ll help customers bring exceptional automated experiences to life using the Boost.ai platform.
You’ll also play a key role in helping customers adopt Generative AI and enabling them to build powerful and safe LLM-enabled workflows that push automation and Customer ROI to the next level.
This is an opportunity to have a big impact in a fast-scaling, globally recognized AI company.
What you will do:
Pre-Sales & Scope Definition
Partner with Account Executives and Pre-Sales Consultants to scope Statements of Work (SOWs) and validate technical feasibility.
Participate in workshops, discovery sessions, and technical deep dives with prospects and customers.
Translate customer goals and complex requirements into clear, structured solution approaches.
Technical Delivery & Integration
Customer Engagement & Advocacy
Deliver technical demos and walk-throughs at customer meetings and Boost Camp , our annual tech showcase.
Work closely with customers to understand their goals and identify opportunities to apply generative and voice automation effectively.
Share customer success stories, implementation patterns, and technical learnings internally to help strengthen our delivery excellence.
Internal Collaboration & Practice Development
Serve as a first-line technical escalation point for Professional Services.
Collaborate with Integrations, Voice, and Product teams to solve complex challenges and influence platform evolution.
Contribute to best practices and frameworks for building safe, testable, and transparent Generative AI at scale.
Help shape the Solution Engineering practice by improving processes, tools, and documentation.
Skills, experience and competencies required
~3+ years in a technical, customer-facing role such as Solutions Engineer, Technical Consultant, Integration Specialist, Presales Engineer, or similar.
Technical curiosity & problem-solving
A genuine interest in emerging technologies and a habit of self-learning.
The ability to break down complex technical problems and solve them collaboratively.
A structured, reliable approach to delivery, and you get things done with quality and clarity.
Personal qualities
A strong communicator who builds trust with customers and colleagues.
Inclusive, collaborative, and comfortable working in a diverse global team.
Thrives in a fast-paced environment where priorities can evolve quickly.
A self-driven individual who loves finding solutions to complex challenges.
Motivated by helping customers succeed with modern technology.
We don’t expect perfection, so if you have strong potential and relevant experience, we’d love to hear from you.
Why you’ll love working with us
Join a global industry leader at the forefront of conversational AI innovation.
Work with cutting-edge voice and automation technologies deployed across major enterprises.
Make a real impact. This is a role where your ideas, initiative, and ownership are truly valued.
Ready to shape the future of voice automation?
If this sounds like the opportunity you’ve been waiting for, we’d love to meet you. Apply now through the appropriate form and help us create customer experiences the world has never seen before.
Please note:
About boost.ai
Boost.ai is a software company and developer of the world’s most scalable conversational AI platform for enterprises.
Since our beginnings in 2016, we have gone global with about 160 employees spanning multiple countries. We are headquartered in Stavanger, Norway, with offices in Oslo, Stockholm, Copenhagen, Helsinki, London, and Boston.
We firmly believe that the success of boost.ai is attributed to our brilliant and dedicated team of individuals who challenge the status quo and take initiative, embodying our people philosophy of rewarding attention, responsibility, and trust. We have a strong and clear commitment to equality, diversity, and inclusion. It is our policy that all eligible persons shall have equal opportunity for employment and advancement in the company on the basis of their ability, qualifications, and aptitude for the work. We welcome all qualified candidates to apply for this position regardless of gender, gender identity, religious beliefs, sexual orientation, age, or disability.
Our employees are encouraged to explore new ideas and are provided with the support and resources to thrive, nurturing, guiding, and challenging them to reach their full potential. Together, with our tech and talent, we are committed to making the world a little easier to live in, creating innovative solutions that positively impact our industry.
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Lead the technical delivery of voice automation projects for enterprise customers.
Configure and optimize speech services (STT/TTS), audio streaming, and telephony components.
Integrate Boost.ai with CCaaS platforms, CRMs, ticketing systems, and other third-party technologies.
Build, replicate, and troubleshoot API-based workflows across customer environments.
Support deployments across channels such as PSTN, SIP, and WebRTC .
Design, build, and optimize Generative AI to enable safe, reliable LLM-powered automation.
Test, and validate LLM-driven interactions to elevate customer experience while maintaining control and accuracy.
Confidence in JavaScript, other programming languages is a plus.
Experience in working hands on with REST API’s, SOAP API’s is a plus .
Experience with CCaaS, voice technology, telephony, speech services, or conversational AI is a plus, but not required.
Ability to build and maintain workflows that connect multiple systems
Comfortable reading API documentation and translating it into real-world solutions.
Grow your career in a supportive environment with plenty of room to take on new challenges and shape your path.
Be part of a diverse, talented, and high-energy Professional Services team.