Orquest was born from a conviction: in retail, every interaction counts. A fundamental part of the in-store experience is people - both customers and employees - and our software is created precisely to synchronize both. We put AI and machine learning at the service of stores so they always have the right employee, in the right place, at the right time.

We are growing internationally and are looking for a Senior Solutions Architect & Implementation to help us land this mission with every client, ensuring that our technology becomes a real, robust, and scalable solution.

✨ How you will make a difference

Your mission is to be the technical pillar of our implementations. You won't just integrate data; you will be the one who translates the client's operational needs into an Orquest configuration that delivers real value from day one.

• Technical consulting: You will be the point of reference for the client's IT, HR and Operations team. You will guide them with our REST API and know how to manage technical expectations with assertiveness and judgment.
• Functional Discovery: You will understand what really happens at the point of sale to anticipate risks before they affect deployment.
• Quality Culture (QA): You will design rigorous testing plans. Your goal is for the step to production to be flawless and the incident rate to be minimal.
• Stakeholder Management: You will work hand-in-hand with the Project Manager, maintaining strategic communication with high-level profiles and providing clear solutions in high-pressure environments.

🧩 What we are looking for

🌱 What we offer

• A high-impact role in a SaaS with international projection.
• International, multicultural, and innovative environment.
• Culture based on autonomy, trust, and collaboration .
• Beyond the Salary: Medical insurance, OpenUp platform for well-being, Cobee (flexible compensation), language classes, and a flexible work model.

If you are one of those who enjoy breaking down complex processes to turn them into impeccable technical solutions and want to have a real impact on the expansion of a SaaS company, we want to meet you!