iKnowHow S.A.

I Know How S.A. (IKH) is a leading provider of custom-built automation solutions and advanced software systems for both public and private sectors. With a focus on innovation, IKH specializes in…

AIAutomationConsultingData ManagementDigital TransformationInnovationRoboticsSoftware Solutionsiknowhow.com

iKnowHow S.A.

I Know How S.A. (IKH) is a leading provider of custom-built automation solutions and advanced software systems for both public and private sectors. With a focus on innovation, IKH specializes in…

AIAutomationConsultingData ManagementDigital TransformationInnovationRoboticsSoftware Solutionsiknowhow.com

HQAthens, GR

Team Size133

Open Jobs41

Total Funding-

Latest FundraiseUnknown

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Software Support Technician

On-SitePsychiko, GR

On-Site • Psychiko, GR

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Greek Informatics S.A. part of iKnowHow, is a leading provider of software solutions for the healthcare industry. We are committed to transforming the healthcare landscape through innovative technology and exceptional service.

As we continue to grow, we are seeking a skilled and motivated Software Support Technician to join our support team. This role is essential in ensuring that our clients experience seamless functionality with our software products.

Main Responsibilities

Provide technical support to clients for the company’s software products
Install and configure software solutions
Deliver user training and support during implementation
Handle daily support requests and resolve technical issues

Requirements

BSc in Computer Science or a related field
Good knowledge of Databases (RDBMS)/ Windows operating systems/ Basic networking
Good command of the English language
Strong communication and problem-solving skills
Team spirit and initiative
Valid driver’s license

Nice to have

3+ years of experience in a similar role, preferably in the healthcare sector

Benefits

Competitive compensation package
Private health insurance
Ongoing training and development opportunities
A modern and friendly working environment in Athens