About the Company
We are a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. Our unique approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This cutting-edge technology helps businesses solve real-world challenges in trust & safety and beyond without complex technical integration. We believe in an online world free from harm, where we can trust AI to make safe and fair decisions.
We have raised about $25M in VC funding from top-tier funds including Creandum and Plural, and operate at significant scale—analyzing millions of daily images and videos. But we are just at the beginning of our journey and are very excited about our plans for growth over the coming year and beyond!
About the Role
Job Title: Software Solutions Engineer (AI)
Location: London, England, United Kingdom
Employment Type: Full-time
Department: Software Engineering
Responsibilities
- Collaborate with customers to thoroughly understand their workflows, then design and build AI agents that automate their processes.
- Contribute to the development of our AI agent development platform that scales with our product strategy.
- Ensure our AI services maintain high standards of reliability, observability, availability, and performance.
- Participate in our machine learning community to influence how we implement machine learning and computer vision technologies, shaping Unitary's future.
- Take ownership of customer outcomes with the autonomy to make decisions that surprise and delight our customers.
- Contribute full-stack development including software engineering, DevOps, and MLOps, along with light task and project management to ensure your AI solutions deliver maximum value.
Requirements
We are looking for someone who is as excited about Unitary’s mission as we are, who wants to have a large impact at an early-stage startup, and be a key part of defining Unitary’s future as one of our early employees. We need versatile people who are happy to get stuck into whatever needs doing and are ready to learn and grow with the company.
Essential Skills:
- Strong Python and engineering skills, with experience using and applying AI to solve customer problems.
- Ability to develop agentic AI systems that can automate human processes (or willingness to learn).
- Understanding of software deployment through Kubernetes, with the capability to deploy some infrastructure elements independently.
- Demonstrated problem-solving and project management skills to analyze workflows and design automated solutions.
- Thrive in a collaborative environment where group output and team achievements weigh heavier than individual input.
- Ability to travel to company-wide offsites three times per year.
Preferred Skills:
- Experience working in a fully remote, international team.
- Previous startup experience.
- Background in building and operating agentic AI systems.
- Experience with MLOps practices and tools, and monitoring machine learning systems in production.
- Knowledge of CI/CD practices and tools such as GitLab CI, Argo CD.
- Proficiency with SQL and NoSQL databases.
- Experience with Kubernetes and infrastructure as code (IaC) tools such as Terraform.
- Experience with Large Language Models (LLMs) and a keen interest in staying current with the latest AI technology advancements.
This role will report to the VP of Engineering and can be placed anywhere within 3 hours of the UK time zone.
Benefits
- Flexible hours and location.
- Competitive salary and equity package.
- Occupational pension.
- Generous paid parental leave.
- Generous paid sick leave.
- Annual budget for your professional development and growth.
- Annual budget for your individual health and wellness.
- Three team offsites to London or other exciting destinations in Europe.
