
Hire a blended team of AI agents and expert humans for manual customer and marketplace operations tasks. Get fast responses and radically better costs, but keep human-level accuracy. All with zero engineering integration.

Hire a blended team of AI agents and expert humans for manual customer and marketplace operations tasks. Get fast responses and radically better costs, but keep human-level accuracy. All with zero engineering integration.
What they do: Build 'Virtual Agents' — AI + human-in-the-loop teams that operate in customers' tools to automate manual workflows (original focus: content moderation).
Founded / HQ: Founded by Sasha (Sacha) Haco and James Thewlis; based in Cambridge, UK.
Funding: Raised a $15M Series A (Oct 2023); prior seed and an $8M round reported in 2023.
Employees: Around 60 employees (company snapshot).
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Operational automation for customer and marketplace workflows, including content moderation and video classification.
Software Development
£1.35M
Reported seed round focused on content moderation AI.
£/€8M
Reported on company site as an $8M raise led by Ian Hogarth at Plural; described as a prior funding event.
$15M
Series A participation included Paladin Capital Group and Plural.
“Investors include Creandum (Series A), Paladin Capital Group, Plural (Ian Hogarth), GFC/Rocket Internet and angel/backers such as Carolyn Everson and Matt Robinson.”
We are a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. Our unique approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This cutting-edge technology helps businesses solve real-world challenges in trust & safety and beyond without complex technical integration. We believe in an online world free from harm, where we can trust AI to make safe and fair decisions.
We have raised about $25M in VC funding from top-tier funds including Creandum and Plural, and operate at significant scale—analyzing millions of daily images and videos. But we are just at the beginning of our journey and are very excited about our plans for growth over the coming year and beyond!
Job Title: Software Solutions Engineer (AI)
Location: London, England, United Kingdom
Employment Type: Full-time
Department: Software Engineering
We are looking for someone who is as excited about Unitary’s mission as we are, who wants to have a large impact at an early-stage startup, and be a key part of defining Unitary’s future as one of our early employees. We need versatile people who are happy to get stuck into whatever needs doing and are ready to learn and grow with the company.
Essential Skills:
Preferred Skills:
This role will report to the VP of Engineering and can be placed anywhere within 3 hours of the UK time zone.