Birdeye is the leading reviews software & messaging platform for multi-location businesses. Collect & manage reviews, convert leads, run surveys, get referrals and more.
Birdeye is the leading reviews software & messaging platform for multi-location businesses. Collect & manage reviews, convert leads, run surveys, get referrals and more.
Founded: 2012 (Palo Alto, CA)
Product: AI-powered reputation management and digital customer experience platform for local and multi-location businesses
Scale & Revenue: 100,000+ businesses; reported >$100M ARR (announced June 27, 2023)
Funding: Disclosed rounds include $8M (2016 Series A), $25M (2017 financing), $60M (Series C led by Accel-KKR)
Employees: 3,000
Reputation management and digital customer experience for local and multi-location businesses.
2012
SaaS; Reputation management / Customer experience software
$8M
$25M
$60M
“Backed by institutional and strategic investors including Accel-KKR, Trinity Ventures, World Innovation Lab, and notable individual investors such as Marc Benioff and Jerry Yang.”
Job Type Full-time Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. * Develop new user-facing features * Gain feedback continuously from users, customers, and colleagues * Write reusable code and libraries (with matching documentation) to a standard which makes it quick and easy to maintain the code in the future * Optimize application for maximum speed and scalability * Collaborate with other team members and stakeholders * Hands-on experience in Javascript, HTML, CSS. * Hands-on experience in React JS & Redux , Web pack, ES6. * Good understanding of asynchronous request handling, partial page updates, and AJAX * Knowledge in Node JS * Proficient understanding of code versioning tools * 4 years or more total experience At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.