Lokam.ai
Lokam.ai helps teams improve customer satisfaction by collecting honest post-service feedback through AI-driven voice conversations. It integrates with your DMS and uses voice calls to reach every customer, not surveys, to gather real feedback. The platform analyzes calls, escalates detractors to service managers, and prompts happy customers to leave reviews. It provides AI-powered analysis of calls, trends, and advisor metrics to give leaders clarity and speed to fix issues. This B2B software scales across organizations and channels to boost CSI and NPS.
Lokam.ai
Lokam.ai helps teams improve customer satisfaction by collecting honest post-service feedback through AI-driven voice conversations. It integrates with your DMS and uses voice calls to reach every customer, not surveys, to gather real feedback. The platform analyzes calls, escalates detractors to service managers, and prompts happy customers to leave reviews. It provides AI-powered analysis of calls, trends, and advisor metrics to give leaders clarity and speed to fix issues. This B2B software scales across organizations and channels to boost CSI and NPS.