About Merx

Merx helps brands leverage AI to expand their marketing, sales, and loyalty on Conversational Channels. Our AI-first platform enables brands to create experiences directly within conversational channels, automatically generating and optimizing marketing campaigns, loyalty programs, and personalized customer journeys.

Role Overview

We're seeking a Software Engineer to help shape the future of conversational commerce. You'll be instrumental in building and scaling our AI-powered platform that transforms how brands engage with customers on conversational channels.

Key Responsibilities

• Architect and design scalable backend systems, making strategic decisions about technologies and frameworks that will support our AI-driven conversational platform
• Lead the development of core platform features while maintaining high standards for code quality and testing coverage
• Drive system optimization initiatives, identifying and resolving bottlenecks to maintain peak performance
• Lead technical incident response and root cause analysis, implementing robust solutions to prevent future issues
• Collaborate with the founding team to align technical decisions with business objectives

Required Qualifications

• Strong experience with Django/Python in production environments
• Proven track record of building and scaling software
• Deep understanding of software architecture patterns and best practices
• Hands-on experience building with AI
• Comfortable operating in early-stage ambiguity: incomplete specs, shifting priorities, learning fast
• Bonus: experience with conversational AI or commerce platforms