
Increase booking rates, eliminate abandonment rates, and provide intelligent customer service—24/7. Pick up the phone every time with Avoca’s leading AI call center platform. Backed by Y Combinator. If you're interested in joining us, we are hiring!

Increase booking rates, eliminate abandonment rates, and provide intelligent customer service—24/7. Pick up the phone every time with Avoca’s leading AI call center platform. Backed by Y Combinator. If you're interested in joining us, we are hiring!
Headquarters: San Francisco, CA
Founded: 2022
Product: AI-driven call center platform handling calls, texts, webchat and booking appointments into CRMs
Customers / Market: Home services and phone-lead–driven service businesses
Notable backer: Y Combinator
Employee count (approx.): 125
| Company |
|---|
Automating phone- and text-driven lead handling and appointment booking for service businesses.
2022
Software Development
Most recent round listed as Seed in April 2023
“Backed by Y Combinator; other reported investors include Pioneer Fund, SBXi, Outbound Capital, and Citta Capital”
About Avoca AI
At Avoca AI, we’re building the next-gen platform that powers home-service companies with autonomous voice and text agents. Our Agent Operating System lets brands configure, deploy, supervise, and measure AI agents at scale—so they can handle booking calls, member interactions, dispatch logic, and real-time upsell/membership workflows.
Role Overview
We’re looking for a Software Engineer (Agent-OS) who thrives in the intersection of AI, tooling, product, and UX. You’ll help define and build the internal and external platform that drives thousands of real-world customer-service agents. You’ll work on prompt engineering, agent lifecycle management, data visualization, UI/UX, integrations, and production-grade AI systems.
This role goes beyond “just build a UI” or “just call an LLM”—you’ll architect the systems, monitor agent performance, integrate with backend services, and ensure reliability at scale.
What You’ll Do
What You Bring
Required
Preferred / Nice to Have
Why You’ll Love This