
Giga builds and deploys AI support agents for the largest B2C companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically improving their resolution rate while also accelerating their operations roadmap from years to months. Our mission is to reprogram each of the world’s largest companies using AI, reaching every person on Earth.

Giga builds and deploys AI support agents for the largest B2C companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically improving their resolution rate while also accelerating their operations roadmap from years to months. Our mission is to reprogram each of the world’s largest companies using AI, reaching every person on Earth.
What they do: Builds production-ready conversational AI agents for customer support and contact centers (voice and multimodal) for large B2C enterprises
Target customers: Large B2C enterprises (customer cited: DoorDash)
Product highlights: Agent Canvas (builder), Voice Experience, Browser Agent, Smart Insights (analytics)
Employee count (approx): 79
Customer support and contact-center automation for large B2C enterprises
Enterprise AI / Customer Support Automation
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About Giga
Giga has recently raised a $61M Series A from Redpoint, YC, and other leading investors and and we have several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company.
Why Join Us?
About the Role
We’re seeking software engineers with hands-on experience in building and deploying LLM-based products from scratch. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.
What You’ll Do:
Who You Are / Must-Haves:
Perks & Benefits
Competitive Compensation: Base salary plus equity
Catered lunch daily
$150/month wellness benefit (gym, fitness classes)
401(k) plan
Paid parental leave (12 weeks maternal, 6 weeks paternal)
Commuter benefits
All-you-can-drink coffee (kidding but not kidding, you know?)😉
Medical, dental, and vision coverage
Location: San Francisco (100% In-Office)
Experience: 2+ years
Salary: $150K - $400k • Offers Equity
Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.