What they do: AI-driven conversational assistant and automation for employee support (IT, HR, finance, facilities)
Founded / HQ: 2016; Mountain View, California
Employees: 733 (reported)
Funding / exit: Raised just over $300M in venture funding; acquired by ServiceNow for $2.85B (announced March 10, 2025)
Company Overview
Problem Domain
Enterprise employee support and IT service management automation
Founded
2016
Industry
Enterprise software / AI
Funding Track Record
Series B- 2019-11-14
$75 million
Series B announced Nov 14, 2019; participating investors reported included Iconiq Capital, Kleiner Perkins, Sapphire Ventures and others.
- 2021-06-30
Most-recent funding date reported as June 30, 2021 (amount not specified in provided evidence).
Investor Signal
“Backed by multiple venture investors including Tiger Global, Iconiq Growth, Lightspeed Venture Partners, Bain Capital Ventures and Sapphire Ventures”
Founders
What we do
Join the Team
Software Engineer
RemoteRemote (US), US
Remote • Remote (US), US
Who you are
Bachelor's degree in computer science, information security, or a related field
1+ years of experience as DevSecOps / DevOps engineer
Good knowledge of software development processes and CI/CD pipelines
Proficiency in programming and scripting languages such as Python and Bash
Understanding of security principles, secure coding practices, and common vulnerabilities (e.g., OWASP Top 10)
Familiarity with security tools and technologies such as static code analysis, vulnerability scanners, intrusion detection/prevention systems, and SIEM solutions
Experience with vulnerability management and automating processes for resolving vulnerabilities
Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes)
Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation). Knowledge of security frameworks and standards (e.g., ISO 27001, NIST, PCI DSS)
An appetite for working at a startup pace on challenging problems with a high degree of ownership
What the job involves
Benefits
Fully paid medical, dental, and vision coverage with no premiums
Fully paid short-term disability, long-term disability, and life insurance
Free daily meals
Unlimited PTO
Unlimited paid sick days
16 weeks of 100% paid parental leave
Medical, family care, and military leave
Competitive salary — we’re one of the best-paying companies in the Bay Area
401(k) with matching
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We are looking for a passionate DevSecOps engineer to join our team. As a DevSecOps Engineer, you will play a critical role in ensuring the security of our software development processes and infrastructure including FedRAMP compliant environment
Your expertise in both development and security will contribute to the successful delivery of high-quality, secure AI solutions to our customers
To be successful, you'll be partnering with infrastructure, security, machine learning, search, and data teams to identify their DevOps and security needs and implement solutions
This is an opportunity to play an integral role at the fastest-growing AI company in its space
Secure Infrastructure: Design, implement, and maintain secure infrastructure and environments (which includes FedRAMP compliant environment) consisting of applications, containers, virtual machines and cloud infrastructure
Vulnerability Management: Collaborate with teams to remediate and mitigate identified vulnerabilities. Also, work with the security team to assess vulnerabilities as well as identify potential security risks and weaknesses in the system
Security Automation: Develop and maintain security automation tools and scripts to streamline security processes and patch management as well as ensure consistent application of security controls across deployment pipelines and infrastructure
Incident Response: Respond to security incidents promptly, perform root cause analysis, and implement measures to prevent future occurrences
Security Audits and Compliance: Assist in security audits and compliance assessments to ensure adherence to industry standards and regulations. Collaborate with internal and external auditors to address any security-related findings
Collaboration and Documentation: Work closely with developers and security teams to identify security requirements and implement appropriate solutions. Maintain clear and comprehensive documentation of security practices, standards, and procedures
