• Excellence in Everything
  • We hold a high bar for our work, our standards, and our outcomes.
• Team before Me
  • We put the mission and others before ourselves.
• Honesty is the ONLY Policy
  • We speak with transparency and bring strong perspectives, shared respectfully.

Working Style:

• You want to ‘build your own job’
  • You’ll have an opportunity to create your career path here and invent your ‘dream job’ (the story isn’t written yet).
• We WANT to work hard
  • we find work fulfilling and work to integrate our work as part of our lives.
• You are a lifelong learner
  • Come here and learn about the home service industry, teach your coworkers new skills, try new things, and help invent the future.
• We LOVE winning
  • Our success comes from helping our customers win. We celebrate our customers' success and the wins of our team members.
• We are on a mission that you believe in
  • Helping transform the way home services find customers and grow their businesses is a BIG goal. Are you in?
• We push ourselves and each other to grow and improve
  • We want to be ‘pleased but never satisfied’ - there’s always room to grow and another mountain to climb.
• Commitment to your career
  • Are you looking for a ‘tour of duty’ or ‘long term’ b/c BOTH are great! We’re committed to helping you grow your career, even if that means we help you eventually get to another stop along the way.

Role & Goal:

• Investigate, triage, and resolve bugs and software issues in production and staging environments
• Collaborate with the rest of the engineering team to identify root causes and deliver timely, high-quality fixes
• Monitor application logs, performance metrics, and error reports to proactively detect and address issues
• Contribute to improving internal debugging tools, support workflows, and documentation
• Ensure reliability, stability, and maintainability of software in active use
• Remote Work with/ Hybrid Opportunity - We are a remote team with a hybrid office structure for Nashville area team members.
• Participate in weekly team meetings and trainings - These are generally at 9 am or 3 pm CT but may vary based on events and team availability.
• As an early-stage company, roles may change, and expand over time. You will have an opportunity to participate in lots of new initiatives and projects.
• Attend and engage during 1-2 annual team meetings. These are generally 3 days, including travel.

About You:

• The “must haves”
• Mission and Value alignment
• We are only hiring in Mountain, Central, or Eastern time zones to keep our team within 1 hour plus or minus from our ‘hub’ in Nashville.
• 2+ years of experience in software development
• Proficiency with TypeScript or JavaScript
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• The “nice to haves”
• Experience working with our stack: NestJS, Next.js, DocumentDB and PostgresQL
• ​Experience building on a cloud platform like AWS
• Nashville, TN or Indianapolis, IN proximity - Home service, franchise, or real estate experience
• Familiar with home service software like CRMs, FSMs or other sales platforms

Compensation:

• Full time salary + benefits
• Health care benefits
• PTO Days and Company Holidays
• 8 days of company holidays
• 18 days of PTO days
• Flexibility in remote/hybrid working environment
• Equity: Full time employees receive options in the company to benefit from long-term value creation.