The Role Speechmatics are seeking a Software Engineer - SaaS to develop new product features that support our high-scale, low latency, AI APIs. You will be part of a collaborative and supportive backend software development team, focused on improving availability, scalability, performance and efficiency of our real-time AI inference APIs.

You will get to work with high-scale GPU deployments spread across the world. Our customers expect low-latency responses, making this is a really interesting problem space to learn about. You will also care deeply about the quality of your work and be passionate about providing customers with a reliable experience.

What You’ll Be Doing

• Working on our distributed systems and SaaS backend business logic components.
• Implementing high quality and reliable APIs to expose our AI services.
• Ensuring our machine learning inference tier is highly scalable and efficient.
• Improving the performance of our systems through deep analysis and observability tooling.
• Writing internal tooling that improves the speed at which we get features into production, safely.
• Proactively monitoring production environments to find customer issues.
• Designing and implementing architectural improvements to reliability, availability, latency, performance and efficiency in collaboration with other teams.
• Open to working with our tech stack: Python, Go, Containers, Kubernetes, REST, Websockets, Postgres, Redis, Elastic, Kafka, GPU compute, cloud infrastructure.

Who We Are Looking For

• Experience with Go and/or Python.
• Experience with writing automated tests.
• Experience running containerised applications, ideally in Kubernetes.
• You are interested in how software systems work and how to run them reliably.
• You are proactive and try to stop issues before they arise in production.
• You have broad knowledge of the infrastructure that supports an application in a distributed system - e.g. operating systems, observability tooling, networking, storage, databases, monitoring, cloud providers, containers etc.

We encourage you to apply even if you do not feel you match all of the requirements exactly. The list of requirements is intended to show the kinds of experience and qualities we’re looking for, but it is not exhaustive. If you are interested in the role, the team, and our mission, we would love to consider your application. We are always open to conversations and look forward to hearing from you. Who We Are Speechmatics is the leading expert in Speech Intelligence, and uses AI and Machine Learning to unlock business value in human speech worldwide. We work with an amazing mix of global companies, and our technology can integrate into our customers stack irrespective of their industry or use case – making it the go-to solution to harness useful information from speech.

Joining us means working with some of the smartest minds around the world, focused on cutting-edge projects and deploying the latest techniques to disrupt the market. We believe in putting people first; we’ll do all we can to help you develop your skills and give you the tools you need to thrive. Our Focus Fridays give you an undisturbed day of focus, offset with Together Tuesdays when we have our team meetings, so you've always got the right balance.

We have structured a hybrid approach that includes 2-3 designated office days each week. This arrangement ensures that while we embrace the advantages of remote work, we also maintain the vital connection and synergy that only in-person interactions can foster.

This is only the beginning; we’re looking for amazing people like you to continue our journey…

What We Can Offer You No matter what stage of your career you’re at - from paid internships and first-job opportunities through to management and senior positions - we’ll support you with the training and development needed to reach your career aspirations with us. There really is no shortage of opportunities here for you to get involved and collaborate with those around you to deliver your best work.

We offer incredibly flexible working, regular company lunches, and birthday celebrations. But that’s not all. We’ve spoken to our teams to find out what they want. From Private Medical, and Dental for you and your family, through to global working opportunities, a generous holiday allowance and pension/401K matching, we want to make sure our employees and their families are looked after. Every employee will receive a working from home allowance for tech or home office equipment (on top of your choice of laptop and accessories of course). Our approach to parental leave is designed to support employees globally. While this varies by geo, we have support in place for parents (including adoption assistance and reproductive health services) to ensure they have the time and financial resources needed to care for their growing families.

At Speechmatics, our mission is simple: Understand Every Voice out there. That's not just about our tech – it's the heart and soul of who we are. We welcome different experiences, viewpoints, and identities. For us, it’s not just the right thing to do; it’s our catalyst for sparking innovation and creativity. Our teams thrive in an environment that celebrates and supports everyone – no matter their gender, identity or expression, race, disability, age, sexual orientation, religion, belief, marital status, national origin, veteran status, pregnancy, or maternity status.

But we don’t just open the door to diversity – we actively welcome it. Why? Because we believe every unique voice adds something special to our team, leading us to smarter solutions and a better workplace.

So, come as you are and join our Speechling community. We’re building a place where every voice not only gets heard but is also respected and valued.

For more information on us, please visit our website and follow Speechmatics on our social channels via Twitter, Facebook, LinkedIn, and YouTube.

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