
Ema is a Universal AI Employee platform that revolutionizes enterprise productivity through sophisticated AI Agents. It learns, adapts, and evolves to boost productivity across all enterprise roles. Ema's Generative Workflow Engine™ and pre-built AI Agents allow for the conversational activation of new AI employees to execute complex workflows, integrating with hundreds of apps for easy configuration and deployment. The platform prioritizes security and compliance, redacting sensitive information before passing it to public LLMs, and offering top-tier encryption and customizable private models. Ema utilizes its proprietary 2T+ parameter EmaFusion™ model to maximize accuracy at the lowest cost by blending public and private models, ensuring future-proofing by continuously adding new models. Ema aims to transform enterprise software from rigid systems to fluid, conversational experiences, enabling smaller teams to achieve large-scale impact and reimagining the future of work.

Ema is a Universal AI Employee platform that revolutionizes enterprise productivity through sophisticated AI Agents. It learns, adapts, and evolves to boost productivity across all enterprise roles. Ema's Generative Workflow Engine™ and pre-built AI Agents allow for the conversational activation of new AI employees to execute complex workflows, integrating with hundreds of apps for easy configuration and deployment. The platform prioritizes security and compliance, redacting sensitive information before passing it to public LLMs, and offering top-tier encryption and customizable private models. Ema utilizes its proprietary 2T+ parameter EmaFusion™ model to maximize accuracy at the lowest cost by blending public and private models, ensuring future-proofing by continuously adding new models. Ema aims to transform enterprise software from rigid systems to fluid, conversational experiences, enabling smaller teams to achieve large-scale impact and reimagining the future of work.
Product: Universal AI Employees — agentic AI agents + Generative Workflow Engine
Founders: Surojit Chatterjee (CEO & Founder), Souvik Sen (Technical Co‑Founder)
Headquarters: Mountain View, CA
Founded: 2023
Total funding: USD 61,000,000
Automating and orchestrating multi-step enterprise workflows across functions such as HR, customer support, and sales.
2023
Administrative Services
USD 25,000,000
Company announced emergence from stealth with a $25M round.
USD 36,000,000
Additional funding reflected in total funding amount and last funding date.
“Ema's investor list includes institutional VC firms and notable individual investors (examples: Accel, Hitachi Ventures, AME Cloud Ventures and several prominent executives and founders).”
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Ema is building the agentic AI operating system for enterprises . We help some of the world’s largest organizations transform deeply manual, brittle business processes into reliable, measurable, production-grade automated systems using AI agents, integrations, and human-in-the-loop UX. At Ema, success means real workflows running in production , used daily by business teams, with measurable outcomes.
We’re founded by leaders from Google, Coinbase, and Okta, backed by top-tier investors, and scaling rapidly. As we grow, we’re building a team of engineers who don’t just ship code — they own outcomes .
Customer Value Engineering is Ema’s forward-deployed, production-focused engineering group. CVE engineers sit at the intersection of Applied AI systems, real customer business processes and enterprise-grade reliability, security, and integrations.
In this role you will work directly with customers and internal product/engineering teams to design, build, deploy, and improve agentic systems that actually move business metrics .If you want to move beyond demos and prototypes and learn how real AI systems behave in production this role is ideal for you.
What You’ll Work On
Who you are