
Birdeye is the leading reviews software & messaging platform for multi-location businesses. Collect & manage reviews, convert leads, run surveys, get referrals and more.

Birdeye is the leading reviews software & messaging platform for multi-location businesses. Collect & manage reviews, convert leads, run surveys, get referrals and more.
Headquarters & founding: Palo Alto; founded 2012
Product: Experience marketing / customer experience platform for multi-location businesses (reviews, listings, messaging, surveys, appointments, AI agents)
Scale signals: Reports ~$100M+ ARR and ~100,000–200,000 business customers; ~3,000 employees
Recent funding: Series C led by Accel-KKR ($60M announced)
Reputation management, customer experience, local marketing for multi-location businesses.
2012
Customer experience / experience marketing / SaaS
$8M
$25M
Participants included World Innovation Lab and Trinity Ventures
$60M
Announced to accelerate development and global expansion
“Backers include Accel-KKR, Trinity Ventures, World Innovation Lab, and individual Silicon Valley investors such as Marc Benioff and Jerry Yang”
Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do Our engineering team works on challenging problems every day. We have a team culture that truly believes in constantly learning and improving, and our engineers are always encouraged to think big and experiment with new ideas. Our engineers are responsible for building polished products and writing high quality code by designing APIs and abstractions that are extensible and maintainable. Everyone on the engineering team has a huge impact on our product and our company. Responsibilities * We’re looking for a seasoned Java developer who can build applications that can be used by millions of users. * We are looking for a candidate who shares a passion for tackling complexity and building platforms that can scale through multiple orders of magnitude. * We are focused on solving the hardest, most interesting challenges of developing software at scale without sacrificing stability, quality, velocity, or code health. * Effective debugging of issues and associated fixing in a time-critical atmosphere Requirements * B.Tech/M.Tech/MCA in Computer Science or a related field * Strong analytical skills with good problem-solving and debugging abilities. * Possess a sound understanding of data structures, algorithms, object-oriented design, and service-oriented architecture. * Working knowledge of MySQL * Experience building web applications. * Exposure to and knowledge of software release management techniques including continuous integration and delivery. * Very strong coding skills with a passion for writing clean code, using software development best practices, design patterns, and Junit test cases. Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.
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