We make heavy use of Terraform and Helm to define our infrastructure and services, and lean heavily on GitOps paradigms. Production and non-production environments are defined in Git, and changes to these environments (both cloud infrastructure and Kubernetes applications) are managed via Git.

ArgoCD is our tool of choice for controlling our deployments, paired with our Istio mesh, allowing for advanced deployment patterns such as progressive rollouts. Our observability stack consists of Grafana Cloud, along with some on-prem Mimir, among others. We focus on Open Telemetry for application metrics, with SLO and metric-driven alerting at all levels, from cloud infrastructure through to application performance.

Across the wider Technology team, teams build and release containerized applications to support a wide array of activities, from developing low latency client-facing APIs to machine learning models and data processing pipelines.

About the Role

Job Title: Site Reliability Engineering (SRE) Manager
Location: Lisbon, Portugal
Employment Type: Full-time
Reports To: Director of Platform & Infrastructure

Responsibilities

• Take ownership of your team, responsible for current team members’ growth and development, plus hiring and onboarding new team members.
• Create a positive environment where team members thrive to deliver the best outcomes and innovations.
• Be a role model for your team, mentoring and coaching them while maintaining a learning mindset and being open to new ideas and technologies.
• Set the direction for your team within the context of our broader technology vision and take accountability for tech decisions.
• Use specific experience working with cloud systems to inform technical decision-making.
• Collaborate with stakeholders across engineering to ensure the systems and services meet the needs of internal customers.
• Ensure your team’s implementation meets industry standards through collaboration within your team and across the tribe.

Required Qualifications

• Experience managing and growing high-performing engineering teams.
• Experience with Kubernetes and Terraform.
• Experience hosting microservices-based architectures.
• Experience working with cloud-native architectures (AWS and GCP preferred).
• Good communication and writing skills, including experience writing technical documentation.

Nice to Haves

• Experience working in a start-up/scale-up environment.
• Experience managing observability platforms (self-hosted or third-party, e.g., Grafana stack, Datadog, NewRelic).
• Experience managing pipeline tools (self-hosted or third-party, e.g., CircleCI, ArgoCD, Harness).

Benefits

• Equity to have a part of what we are building.
• Private medical insurance for peace of mind while excelling in your career.
• Unlimited Time Off Policy to promote work-life balance and well-being.
• Hybrid work approach requiring employees to be in the office for two days a week to foster collaboration and meaningful relationships.
• New starter budget to equip your home office.
• Opportunity to work on innovative projects with knowledgeable colleagues.
• Annual learning budget (prorated based on start date) to support performance and career development.