ServiceNow Technical Consultant Astrica ServiceNow Technical Consultants bring their understanding of system and software architecture to implement solutions on the ServiceNow platform for our customers. They lead and prescribe clients to best practice and collaborate with team members to achieve project goals. Their ServiceNow skills are kept on the bleeding-edge, they innovate IP on the platform, and serve as technical subject matter experts to clients and teammates.

What You’ll Do

• Dazzle clients! Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform, advising clients on best practice to create lasting value and enhanced experiences.
• Build Stuff! Contribute on multiple Agile engagements, utilizing the Astrica methodology and tools to enhance project efficiency and quality.
• Influence! Define technical and design approaches, lead scrums, and advise technical consulting resources on development and configuration activities.
• Drive quality! Estimate time and effort for technical resources and proactively communicate progress and forecast changes to the Engagement Manager.
• Own the technical quality on customer projects, participate in code reviews, and oversee Go-Live planning efforts.
• Assist with discovery workshops and collaborate closely with Business Process Consultants to define customer requirements.
• Participate in internal knowledge sharing, coaching, and collaboration activities and initiatives.

What You Bring

• 6+ years of ServiceNow platform experience with a comprehensive understanding of the product suite (ITSM, HRSD, CMDB, ITOM etc)

Extra Awesome

• Experience implementing the Employee Workflows of ServiceNow (HRSD, WSD, and Legal Service Delivery)
• Experience in one or more of the following: web technologies (HTML, CSS, AngularJS), Integrations (using REST, SOAP, Integration Hub, LDAP, SSO), and custom (scoped) application development.
• CSA, CAD, and ITSM (CIS) certifications, plus CIS in 3+ additional process areas outside of ITSM (ITOM, HR, CSM, UX, ITAM, or ITBM).
• Suite Certifications

Why Astrica Astrica is not just another start-up; we're amping up to be game-changers in the ServiceNow partner arena! Pioneering a fresh take on value, our roots trace back to a power-packed team of seasoned trailblazers who are bringing their ethos of creating an organization centered on unparalleled client and employee triumphs. Our mantra? To empower customers on their ServiceNow odyssey with smart automation, process optimization and Org change management ensuring peak adoption in their unique landscapes - all while dancing to the rhythm of fun and innovation! Dive in and redefine the future with us! 🌠

Perks An organization-wide focus on learning and development, great pay package, unlimited vacation plus a whole array of top-notch benefits, and an award-winning culture.

Astrica is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.