ServiceNow Lead - HRSD Module | BOT Consulting · Teeming.ai
BOT Consulting
Bot Consulting helps leading technology firms establish and scale high-performance Global Delivery Centers (GDCs) quickly and with reduced risk. They combine top talent with AI technology to optimize…
Bot Consulting helps leading technology firms establish and scale high-performance Global Delivery Centers (GDCs) quickly and with reduced risk. They combine top talent with AI technology to optimize…
We are seeking a highly skilled and experienced ServiceNow Lead with7+ years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD).
As a senior technical team member, you will play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules.
Roles And Responsibilities
Participate in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and/or integrations, with a strong emphasis on HRSD modules.
Document configurations, reports, and development work thoroughly.
Create design documents for complex technical solutions and lead customer conversations to assist with requirements gathering processes.
Assist customers with executing testing scenarios and plans.
Educate customers on ServiceNow products and the solutions we create for them by delivering effective demonstrations.
Engage in timely and effective written and verbal communications with customers and teammates.
Collaborate with and support your teammates.
Demonstrate expert understanding of technical consultant methodologies and principles.
Maintain a keen understanding of the products we implement and our customer's business.
Maintain the skills required to configure and/or develop advanced ServiceNow features (e.g, Portal, Integrations, AI Search, etc.
Maintain certifications, knowledge of new features with each release, and commit to continuous learning.
Attend and participate in design workshops and design activities to help ensure requirements are technically sound.
Participate in story grooming and pointing sessions, ensuring a clear understanding of requirements and point stories.
Participate in stand-ups and sprint retrospectives, providing solution guidance to the project team.
Lead Code Promotion Activities
Write well-designed, testable, efficient code.
Participate in peer review testing and provide test steps used during peer review.
Participate in sprint retrospectives by delivering well-prepared solution demonstrations.
Participate in cutover planning and develop and implement cutover plans for solution components contained in ServiceNow update sets.
Lead Knowledge Transfer sessions with customers.
Support Project Managers by documenting Risks, Actions, Issues, and Key Decisions in the RAID log.
Participate in pre-sales activities as needed.
Requirements
Qualifications & Skills :
Signs You May Be a Great Fit
Impact : Play a pivotal role in shaping a rapidly growing venture studio with Cloud-driven digital transformation.
Culture : Thrive in a collaborative, innovative environment that values creativity, ownership, and agility.
Growth : Access professional development opportunities, and mentorship from experienced peers.
Benefits : Competitive salary, wellness packages, and flexible work arrangements that support your lifestyle and goals
(ref:hirist.tech)
Startup jobs. A lot of them.
Your next opportunity is in here somewhere. Sign up to explore 52,000+ startups and their open roles. No spam. No gamification. Just jobs.
52,000+
Startups
58,000+
Open Roles
2,200+
New This Week
Software Engineer
ContractTel Aviv
Contract • Tel Aviv
Machine Learning Engineer
Part-timeCambridge, GB
Part-time • Cambridge, GB
DevOps Engineer
InternshipTel Aviv
Internship • Tel Aviv
Machine Learning Engineer
ContractNiš, RS
Contract • Niš, RS
Product Designer
ContractRotterdam, NL
Contract • Rotterdam, NL
Mobile Developer
Part-timeMunich, DE
Part-time • Munich, DE
Mentor Associate Technical Consultants and Technical Consultants.
Deliver excellence, be agile, and stay flexible.
7+ years of hands-on experience in ServiceNow development projects.
At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD).
Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments.
Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events.
Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets.
ServiceNow CSA and CIS- HR Certifications.
Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations that make use of these technologies.
Strong understanding of JavaScript, Glide API, and ServiceNow scripting (server-side and client-side).
Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer.
Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.
Deep knowledge and expertise in key areas of the ServiceNow platform.
Tech in Computer Science or a related field.
Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products.