Company Description
Intellypod is a leader in delivering intelligent, innovative solutions that help transform industries and drive business success. Our mission is to empower organizations by providing advanced AI-driven analytics, smart automation, and data-driven insights that enhance efficiency and foster sustainable growth. With a dedicated team of experts, we create tailored strategies to meet the unique needs of our clients and adapt to the constantly evolving business environment. At Intellypod, we are committed to pushing the boundaries of technology to shape the future of intelligent solutions and enable businesses to reach their full potential.
Role Description
Job Title: ServiceNow Administrator
Location : Austin, TX 78753
Duration : 6+ Months Contract
Work Arrangement: Hybrid - Remote after selection
Rate- $40-45
Visa: NEED ONLY US CITIZENS, GC AND EAD Holders
Interview Process
Internal interview: WebEx
Client interview: Mandatory in-person (Face-to-Face)
Job Summary
We are looking for an experienced ServiceNow Administrator with strong expertise in ServiceNow platform administration, Unix/Linux, and Oracle SQL. The role will support ITSM and HRSD modules, platform configurations, integrations, and backend operations while working closely with IT and business stakeholders.
Top 3 Required Skills
ServiceNow Administration
Unix / Linux
Oracle SQL
Required Experience
ServiceNow: 5–8 years
Unix/Linux: 3–5 years
Oracle SQL: 5–8 years
Technical Hiring Criteria (Must-Have)
Strong hands-on experience as a ServiceNow Administrator
In-depth knowledge of ITSM and HRSD modules
Experience with workflows, configurations, and platform upgrades
Strong backend support experience using Unix/Linux environments
Proficiency in Oracle SQL for reporting, data analysis, and troubleshooting
Ability to work independently in a remote setup after onboarding
Key Responsibilities
Administer, configure, and maintain the ServiceNow platform
Support and enhance ITSM and HRSD functionalities
Manage users, roles, groups, workflows, business rules, and UI policies
Perform platform upgrades, patches, and releases
Monitor system performance, health, and integrations
Troubleshoot incidents and resolve ServiceNow-related issues
Perform system-level troubleshooting in Unix/Linux environments
Write and optimize Oracle SQL queries for reports and data analysis
Collaborate with cross-functional IT and business teams
Certifications
Mandatory:
ServiceNow Certified System Administrator (CSA)
Preferred / Nice to Have:
ServiceNow Micro-Certifications in:
ITSM
HRSD
