The Service Technician is responsible for assisting with oversight of the physical assets and ensuring customer satisfaction. This position will assist in diagnosing problems and making general repairs and assists with apartment make-readies. This position also assists with preventive maintenance and construction or rehabilitation projects for the property. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. * Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards. * Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, troubleshooting HVAC and assisting with make readies. * Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager. * Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines. * Responsible for the maintenance and security of all property-issued tools. * Post notices to vacate and other community communication, if applicable. * Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident requests per company standards. * Other duties as assigned. * Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance. * Six months to one-year general maintenance and safety experience. * Basic computer skills/knowledge required to perform job functions. * Regularly performs manual, task-oriented work under direct supervision. * High School or GED (General Education Diploma) preferred. * Working knowledge of HVAC * Required to provide own (industry specific) hand tools. Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on-call” and/or participate in a rotating “on-call” schedule as needed to meet business needs. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Lifting up to 50 pounds. * Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs. * Ability to work with both hands for frequent grasping and manipulation. * Push or pull items and reaching overhead. * Operation of a motor vehicle onsite, if applicable. * Exposure to all weather conditions. All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the company’s policies and procedures. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties; there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.