The Opportunity The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.

Today, the industry is at an inflection point. Consumers expect the same speed, personalization, and convenience they experience in modern digital-first industries. At the same time, tighter margins and rising costs are driving a need for operational efficiency beyond what traditional software can support. Together, these shifts create a powerful opportunity to reimagine how dealerships deliver seamless experiences and build lasting customer relationships.

Dealers who modernize how they communicate and operate will unlock efficiency, deepen loyalty, and win long-term relationships. It is time to upgrade automotive retail to the 21st century.

About Mia Mia Labs is an investor-backed startup on a mission to modernize dealership operations and transform the automotive consumer experience. Our AI agent, Mia, turns every call or inquiry into an opportunity, improving customer satisfaction and dealership performance through automation that feels human. We are trusted by some of the nation's largest dealership groups and are rapidly scaling our team, product offerings, and customer base.

Who You Are We are seeking a highly motivated and experienced Senior Test Automation Engineer to join our growing engineering team. This is a crucial, senior-level role for an individual who is passionate about quality and dedicated to building robust, scalable automation frameworks. The ideal candidate will possess deep expertise across both frontend and backend testing, with a proven track record of implementing comprehensive test strategies.

What You’ll Do

• Design, develop, and maintain high-quality, comprehensive test automation frameworks for both frontend and backend systems.
• Implement and execute automated tests using industry-leading tools and best practices.
• Collaborate closely with development and product teams to define test plans, strategies, and environments.
• Integrate automated tests into our CI/CD pipeline to ensure continuous quality assurance in our regression testing process.
• Identify, document, and track defects, working with engineers to ensure timely resolution.
• Mentor team members on automation best practices and tooling.
• Drive continuous improvement in our testing processes and coverage.

What We’re Looking For

Nice To Haves

• Experience with Voice AI testing methodologies and tools (e.g., Hamming).
• Familiarity with performance, load, or security testing.
• Experience with cloud platforms (e.g., AWS, Azure, GCP).

Why Mia

• Equity participation through stock options.
• Fully paid health, vision & dental insurance for employees.
• Flexible PTO and hybrid schedule (3 days / week in downtown Austin).
• Free lunches, paid parking, team events, and a casual, but get things done culture.

Compensation

• Compensation for this position will be competitive with current market rates and reflective of the candidate's experience, skills and qualifications.

Our Commitment At Mia, we’re committed to a workplace where everyone is valued, included, and empowered to do their best work. Our strength comes from diverse experiences, perspectives, and skills, and we’re proud to be an equal opportunity employer.

Passionate about the role but don’t tick every box? We’d still love to hear from you, you might be exactly who we need.

Mia is an EVerify employer.