
Co-headquartered in Dublin and Boston, Tines’ workflow and AI orchestration platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and do the work that matters most. Tines brings an impact-first approach to all teams, securely running thousands of mission-critical workflows per day across a diverse range of customers, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson.

Co-headquartered in Dublin and Boston, Tines’ workflow and AI orchestration platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and do the work that matters most. Tines brings an impact-first approach to all teams, securely running thousands of mission-critical workflows per day across a diverse range of customers, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson.
Founded: 2018
Headquarters: Dublin and Boston
Product: No-code workflow and AI orchestration platform (born in security)
Employees: 539
Disclosed funding (cumulative): USD 271,100,000
Security automation, IT and infrastructure automation, workflow orchestration
2018
Software Development
USD 4,100,000
USD 11,000,000
Participation from Index Ventures and Blossom Capital
USD 26,000,000
USD 55,000,000
USD 50,000,000
Described as an extension to expand beyond security teams
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Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.
Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.
At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.
We are looking for a Senior Technical Support Engineer that provides technical support and consultation to customers, sales teams, and service partners. They are essential in troubleshooting and diagnosing complex technical issues, providing best practice advice, timely resolutions, and ensuring customer satisfaction.
This position focuses on enabling colleagues, customers, and partners with significant direct interaction and engagement across all three groups.
This role requires candidates to be based in the EST or CST time zones. What You Will Be Doing
What You Will Bring To The Role
At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.
Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.