
Giga builds and deploys AI support agents for the largest B2C companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically improving their resolution rate while also accelerating their operations roadmap from years to months. Our mission is to reprogram each of the world’s largest companies using AI, reaching every person on Earth.

Giga builds and deploys AI support agents for the largest B2C companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically improving their resolution rate while also accelerating their operations roadmap from years to months. Our mission is to reprogram each of the world’s largest companies using AI, reaching every person on Earth.
What they do: Builds production-ready conversational AI agents for customer support and contact centers (voice and multimodal) for large B2C enterprises
Target customers: Large B2C enterprises (customer cited: DoorDash)
Product highlights: Agent Canvas (builder), Voice Experience, Browser Agent, Smart Insights (analytics)
Employee count (approx): 79
Customer support and contact-center automation for large B2C enterprises
Enterprise AI / Customer Support Automation
| Company |
|---|
Technical recruiting is the most important organization in the company. You'll be in one of the most impactful roles in one of the fastest growing companies.
About Giga
Giga recently raised a $61M Series A and has many large-scale, paying customers, including DoorDash. We’re building the next generation of customer experience: real-time AI agents that can understand emotion, resolve issues efficiently, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. Some further info about us:
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders trust Giga with their most complex support and operations workflows across voice, chat, and email.
What You’ll Do
Who You Are / Must-Haves
Bonus Points
Perks & Benefits
Competitive Compensation: Base salary plus equity
Catered lunch daily
$150/month wellness benefit (gym, fitness classes)
401(k) plan
Paid parental leave (12 weeks maternal, 6 weeks paternal)
Commuter benefits
All-you-can-drink coffee (kidding but not kidding, you know?)😉
Medical, dental, and vision coverage
Location: San Francisco (100% In-Office)
Experience: 2+ years
Salary: $120K - $220k • Offers Equity
Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.