PAXAFE is a logistics orchestration & decision intelligence SaaS platform that helps Cold Chain planning, logistics, and quality teams consolidate their transportation data agnostically, digitize and automate product quality and lane qualification decisions, and operationalize prescriptive recommendations in the transportation network. Acting as the cold chain trust layer whose mission is to drive towards zero transportation waste, PAXAFE works with cold chain manufacturers and service providers to reduce product loss, improve operational efficiencies, and make more informed decisions in real-time. PAXAFE's vision is to become the backend intelligence infrastructure that powers every temperature, time, and value-sensitive shipment in the world. PAXAFE is backed by great VCs (Framework Venture Partners, Ubiquity Ventures, Venture53, RoseCliff Ventures, etc.) and CVCs (Microsoft M12, Northwestern Mutual, Greenlight Re)

The Role

As a Senior Technical Product Manager at PAXAFE, you will own and drive the development of PAXAFE's core product modules and AI-powered intelligence capabilities. You'll be responsible for evolving our 4 flagship modules — Lane Qualification, Data-Agnostic Visibility Command Center, Temperature Release, and Insights (Performance & Risk Monitoring) — while pioneering the integration of LLM and agentic workflows that transform how pharmaceutical supply chain teams interact with and act on supply chain intelligence.

Your primary customers will be pharmaceutical logistics teams, quality assurance managers, supply chain operations leaders, and cold chain specialists who rely on PAXAFE’s CONTXT platform to make critical decisions about temperature-sensitive shipments. You'll also work closely with PAXAFE's internal teams (Solutions Engineers, Data Scientists, ML Engineers, Customer Success) to ensure our AI capabilities deliver measurable value and seamless user experiences.

Key Responsibilities

Product Module Ownership & Development

• Own the product strategy and roadmap for PAXAFE's 4 core modules: (1) Lane Qualification — carrier, packaging and route performance & risk evaluation and lane qualification workflows, (2) Data-Agnostic Visibility Command Center — operational dashboards and real-time shipment monitoring, (3) Temperature Release — intelligent temperature-release workflows and GxP compliance automation, (4) Insights — analytics & trend analysis, performance & risk monitoring
• Define and prioritize features that deliver measurable customer value, focusing on minimizing scope and maximizing impact for pharmaceutical supply chain operations

LLM & Agentic Intelligence Integration

• Pioneer the integration of Large Language Models (LLMs) and agentic AI workflows across PAXAFE's product modules to enable natural language queries, automated insights, and autonomous decision-making.
• Design and ship AI-powered features such as: conversational interfaces for supply chain data ("Show me all shipments at risk in the Northeast corridor this week"), automated root cause analysis for temperature excursions, predictive recommendations for lane qualifications, intelligent alerting that surfaces the right information at the right time, and AI-generated performance summaries.
• Define agentic workflows that automate complex multi-step processes: autonomous temperature-release decisions based on contextualized data and compliance rules, proactive risk mitigation actions triggered by predictive models, automated compliance documentation generation, intelligent alert routing and escalation, and self-healing integration workflows.
• Partner with data science and ML teams to leverage PAXAFE's semantic data layer and ontology as the foundation for accurate, context-aware LLM responses and agent actions.

Cross-Functional Leadership & Execution

• Work closely with Solutions Engineers to understand implementation challenges and ensure product features reduce integration complexity and accelerate customer time-to-value.
• Collaborate with Design to create intuitive, consumer-grade user experiences for complex pharmaceutical supply chain workflows — making AI-powered insights accessible and actionable for users of varying technical backgrounds.
• Partner with Engineering to translate product requirements into scalable technical solutions, balancing innovation with delivery speed and system reliability.
• Coordinate with Data Science and ML teams to ensure model outputs are properly integrated into product experiences and that feedback loops improve model performance over time.
• Document product requirements, user stories, AI model behaviors, and integration patterns to enable consistency and scalability across customer deployments.

Who We're Looking For

Experience

• 5+ years in product management (or related technical role), with at least 2 years building AI/ML-powered B2B/SaaS products or data-intensive applications.
• Proven track record shipping highly successful and innovative products with your fingerprints all over them — and you're deeply proud of what you've accomplished. History of successfully launching and iterating on SaaS and/or B2B products.
• Strong technical fluency with AI/ML concepts, LLMs, agentic workflows, and their practical applications in enterprise software. You don't need to write production code, but you can hold your own in technical conversations with data scientists and ML engineers.

Bonus Qualifications

• Experience in pharmaceutical logistics, cold chain management, life sciences supply chain, or GxP-regulated environments.
• Familiarity with IoT device integration, telemetry processing, and real-time data streaming architectures.
• Knowledge of temperature-controlled logistics, thermal packaging, temperature excursion management, or pharmaceutical quality requirements (GDP, GMP compliance).
• Experience with Supabase, PostgreSQL, or similar data infrastructure.
• Hands-on experience with prompt engineering, RAG architectures, or building LLM-powered applications.

Why You'll Love Working Here

• High-impact mission: Every project directly supports safe, compliant delivery of the world’s most important products worldwide (e.g. vaccines, life-saving therapies, food, etc.)
• PAXAFE has entered an exciting growth phase, which provides for and requiresa great deal of autonomy & leadership at every role & every level

Ready to build the future of AI-powered pharmaceutical supply chain intelligence?

If you're ready to join a company that's pioneering LLM and agentic AI applications in pharmaceutical cold chain logistics — creating products that save lives while pushing the boundaries of what's possible with AI — then we want to hear from you! Apply today and let's build this together.

Use the link here to apply: https://ats.rippling.com/paxafe/jobs/711cd7e2-245a-442c-8395-1526cdc7e454