Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people's lives more fulfilling.
Role Overview:
We are seeking a
Senior Systems Integration Engineer
for Issue Management and Root Cause Analysis (RCA) for our most complex system investigations. This role focuses on the diagnosis and resolution of novel, cross-functional hardware defects that have been escalated to the R&D team.
As a Senior level engineer, you will go beyond simple triage to navigate highly ambiguous failure modes, drive the most complex investigations, and lead coordination with partners across mechanical, electrical, and firmware teams. You will be accountable for large-scale investigations and will create reusable frameworks that enhance the productivity and quality of our organization.
Issue Triage
- Serve as a lead technical authority during the triage process, providing the expertise necessary to ensure the correct classification and disposition of complex hardware issues.
- Manage and prioritize escalated investigations, making informed trade-offs to ensure the most critical risks are mitigated first.
Root Cause Analysis
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Lead end-to-end investigations into novel cross functional failures, utilizing deep-dive telemetry analysis, log review, and hands-on electrical/mechanical testing to identify root causes.
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Leverage RCA strategies as appropriate such as Fishbone, 5-Whys, 8D, etc. to efficiently and effectively lead and execute investigations.
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Develop procedures & tools and execute strategies to root cause the most difficult and intermittent failures.
Continuous Improvement & Technical Leadership
- Author and maintain comprehensive troubleshooting guides and "Gold Standard" RCA reports that can be shared with both internal engineering teams and partners.
- Create reusable diagnostic frameworks and tools that enhance the efficiency of the broader triage team and improve technical autonomy.
- Act as a subject matter expert for junior engineers and technicians, promoting a culture of structured problem-solving and rigorous documentation.
Qualifications:
Anticipated Base Salary Range
$134,000—$174,000 USD
In addition to base pay, our competitive total rewards package consists of the following for full-time employees:
All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.
Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.
Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly.
Apply Now: https://grnh.se/b444bbd04us
