Overview

We are looking for a Solution Architect to deeply understand customer needs and tailor customized solutions. You will help address the following challenges:

• Translating complex customer requirements into clear, descriptive, and actionable technical backlogs for development teams.
• Designing optimal architectural solutions for custom services and integrations that enhance Rossum's capabilities.
• Ensuring solutions adhere to best security practices and identifying potential risks throughout the design and delivery process.

Responsibilities

You will be responsible for:

• Understanding customers' needs and tailoring customized solutions.
• Creating descriptive and actionable backlogs for developers based on customer requirements.
• Contextualizing technical decisions by their business impact.
• Communicating designs and ideas clearly to ensure effective implementation by developers.
• Asking the right questions to uncover customer pain points and their true sources.
• Identifying potential security risks to both the solution and the overall delivery process.

Team Environment

• Collaborate with customers to understand their workflows and with developers to ensure effective implementation of your designs.
• Work closely with various stakeholders to ensure alignment on solutions and their impact.
• Solve high-level design problems, continuously learn, and influence the seamless adoption of our AI-powered platform.

Tech Stack

Familiarity or experience with the following technologies is a plus:

• Python
• REST APIs (for integrating services)
• Flask or Django (for our services)
• JavaScript (for some projects)
• PostgreSQL (our database of choice)
• Kubernetes (for service deployment, currently in AWS)

Qualifications

You should apply if you:

• Are an ex-programmer looking to grow in solving high-level design problems.
• Enjoy solving puzzles and can contextualize technical decisions by their business impact.
• Can communicate designs and ideas clearly and descriptively for developers.
• Excel at asking the right questions to reveal customer pain points.
• Understand general principles of good security practices and can identify potential risks.
• Know your stakeholders and how to communicate effectively with them.
• Are UX-sensitive, considering how design decisions affect the end-user.
• Are familiar with the end-to-end development process and have participated in a dev process (experience with JIRA is a plus).
• Value honesty and transparency, basing opinions on data while being open to good arguments.

Benefits

• Work with self-driven people who are passionate about continuous improvement.
• Gain insights into how companies of various sizes and industries transform their back-office operations.
• Participate in the Employee Stock Option Plan.
• Enjoy a diverse working environment with a team representing over 35 nationalities.
• Receive a high-end laptop and other necessary technology.
• Benefit from flexibility, extra days off, parental leave, and sick days.