About the Role

We are looking for a full-time Senior Software Engineer to help design, develop, deploy, and scale microservices and infrastructure powering our high-performance platforms.

This is a hybrid position based in Medellín, Colombia.

While the ultimate goal of this role is to bridge into real-time Voice AI applications and advanced workflows, prior production experience in Voice AI or Salesforce Health Cloud is NOT a strict requirement. We are looking for a strong full-stack / backend engineer with a deep understanding of high-performance system design, low-latency architectures, and a strong commitment to software quality.

Key Information & Core Sta

• ckLocatio n: Medellín, Colombia (Hybrid environment: on-site / remote split
• ).Codebase / Language Spli t: ~60% Python, ~30% JavaScript / TypeScript, ~10% Other (Java
• ).Infrastructur e: Cloud-based (AWS) and Enterprise Platforms (Salesforce ecosystems

**s.

Primary Job Du**

• tiesSystem Architect ure: Leverage cloud-based service providers (AWS) and enterprise platforms (Salesforce) to design and implement production-caliber applications for real-time data processing and administrative self-service workfl
• ows.Performance Optimizat ion: Ensure real-time performance of infrastructure, implementing specific optimizations for low-latency data processing and reliable conversational interacti

**ues.

Required Qualific**

**ation.

Preferred (Nice-to-Have) Qualif**

• icationsExperience or familiarity with Voice AI technologies, including ASR (e.g., Whisper, DeepSpeech), TTS (e.g., Amazon Polly, Google WaveNet), or Conversational AI (e.g., Rasa, Dialogflow, Amaz
• on Lex).Familiarity with complex enterprise data models, such as Salesforce or Salesforce Healt
• h Cloud.Prior experience dealing with U.S. healthcare administrative processes, data data models, or standards (HIPAA, EHRs, Payers/Pro

viders).