OpenCall.ai

Automate real-time inbound and outbound calls with our custom AI agents.

www.opencall.ai

OpenCall.ai

Automate real-time inbound and outbound calls with our custom AI agents.

www.opencall.ai

HQRemote

Team Size6

Open JobsUnknown

Total Funding$6M

Latest Fundraise2 years ago

TL;DR

Product: AI voice and SMS agents for inbound/outbound call automation (scheduling, intake, insurance verification, triage, escalations)

Founded / HQ: Founded 2022; San Francisco, California

Funding: Pre-Seed; reported investors include Y Combinator and CoreNest Capital; total funding reported $6,000,000 (USD)

Customers / Verticals: Healthcare practices (dental, psychiatry, cardiology, dermatology) and service businesses; EHR/PMS integrations; positioned for HIPAA deployments

Company Overview

Problem Domain

Automating front-desk and call center workflows for healthcare and service businesses to improve efficiency, scheduling, and intake while maintaining compliance.

Founded

2022

Industry

Healthcare technology / customer service automation

Funding Track Record

Pre-Seed- 2024-02-27

6000000.00 USD

Reported investors include Y Combinator and CoreNest Capital.

Investor Signal

“Y Combinator participation and Pre-Seed backing”

Founders

What we do

Join the Team

Senior Software Engineer

On-SiteSan Francisco, US

On-Site • San Francisco, US

Location: San Francisco/New York\ Type: Full-time

Overview At Opencall, we’re building AI call centers for non-technical businesses.

We’re solving a unique challenge: pushing the limits of AI at millisecond performance to have the best human-like customer service experience at enterprise scale. Our AI is faster, cheaper, more powerful, and more reliable than anything else on the market. We’re looking for versatile engineers to help scale our proprietary system from millions of calls to billions of calls annually.

Role: Senior Software Engineer As a Senior Software Engineer at Opencall, you'll be a cornerstone in building our technological foundation. The ideal candidate can draw insight from every part of the business to prioritize effectively in a fast-paced environment. Deep understanding and empathy for our users is critical to success in this space.

Key Responsibilities

Qualifications

FAQ What motivates us? We hate bad customer service and the press 1, press 2 headache. Let’s get end customers what they want without the suffering.

Customers? More than we can handle, so help us deliver!

Can I work from anywhere? We prefer candidates in San Francisco or New York, but are open to exceptional remote applicants.

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Architecture & Development:

Develop systems for high volume traffic and data processing

Design with performance in mind. Our customers need unusually low latency and cost

Design and build robust data pipelines to collect, preprocess, and analyze large datasets from diverse sources

Oversee the development of our analytics platform

Cloud Infrastructure:

Scale our existing containerized infrastructure (Docker, Kubernetes) to >100x our current traffic

Explore and integrate advanced cloud services and architectures to enhance our infrastructure capabilities

Product/Frontend development

Work closely with customers to prioritize feature development

Implement features quickly in a modern frontend stack

We’re looking for someone who can start as an individual contributor, but transition into growing and running an organization. Hiring, delegation, and mentorship will be part of the role

Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Experience: 6+ years in software engineering, focusing on infrastructure

Proficiency in Python and Typescript.

Experience with cloud platforms (e.g., AWS, GCP, Azure).

Strong knowledge of data structures, algorithms, and software design principles.

Expertise in scalable infrastructure, microservices architecture, containerization (Docker, Kubernetes), and distributed systems.

Passion for maintainable code and idiot-proof systems

High-Energy: Passionate about what you do and eager to innovate.

Ambition: A desire to create groundbreaking solutions and push the boundaries of technology.