OpenCall.ai
Automate real-time inbound and outbound calls with our custom AI agents.
HQRemote
Team Size6
Open Jobs1
Total Funding$6M
Latest Fundraise2 years ago
Automate real-time inbound and outbound calls with our custom AI agents.
What they do: AI-powered voice and messaging agents that automate inbound/outbound calls, appointment booking, intake, and integrations for healthcare and service businesses
Founded: 2022 (San Francisco)
Team size: ~6 employees
Funding: Pre-Seed (Feb 27, 2024); total disclosed funding listed as $6,000,000
Compliance focus: HIPAA-grade privacy; product states it does not train on customer patient data
Frontline phone workflows and patient/customer intake for healthcare and service businesses.
2022
Healthcare technology / AI contact-center
Round listed with participation from CoreNest Capital.
“Led by Y Combinator with participation from CoreNest Capital”
Location: San Francisco/New York\ Type: Full-time
Overview At Opencall, we’re building AI call centers for non-technical businesses.
We’re solving a unique challenge: pushing the limits of AI at millisecond performance to have the best human-like customer service experience at enterprise scale. Our AI is faster, cheaper, more powerful, and more reliable than anything else on the market. We’re looking for versatile engineers to help scale our proprietary system from millions of calls to billions of calls annually.
Role: Senior Software Engineer As a Senior Software Engineer at Opencall, you'll be a cornerstone in building our technological foundation. The ideal candidate can draw insight from every part of the business to prioritize effectively in a fast-paced environment. Deep understanding and empathy for our users is critical to success in this space.
Key Responsibilities
Architecture & Development:
Develop systems for high volume traffic and data processing
Design with performance in mind. Our customers need unusually low latency and cost
Data Engineering:
Design and build robust data pipelines to collect, preprocess, and analyze large datasets from diverse sources
Oversee the development of our analytics platform
Cloud Infrastructure:
Scale our existing containerized infrastructure (Docker, Kubernetes) to >100x our current traffic
Explore and integrate advanced cloud services and architectures to enhance our infrastructure capabilities
Product/Frontend development
Work closely with customers to prioritize feature development
Implement features quickly in a modern frontend stack
Leadership
We’re looking for someone who can start as an individual contributor, but transition into growing and running an organization. Hiring, delegation, and mentorship will be part of the role
Qualifications
Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
Experience: 6+ years in software engineering, focusing on infrastructure
Technical Skills:
Proficiency in Python and Typescript.
Experience with cloud platforms (e.g., AWS, GCP, Azure).
Strong knowledge of data structures, algorithms, and software design principles.
Expertise in scalable infrastructure, microservices architecture, containerization (Docker, Kubernetes), and distributed systems.
Passion for maintainable code and idiot-proof systems
High-Energy: Passionate about what you do and eager to innovate.
Ambition: A desire to create groundbreaking solutions and push the boundaries of technology.
FAQ What motivates us? We hate bad customer service and the press 1, press 2 headache. Let’s get end customers what they want without the suffering.
Customers? More than we can handle, so help us deliver!
Can I work from anywhere? We prefer candidates in San Francisco or New York, but are open to exceptional remote applicants.
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