
ADVANCE®AI gives pharmaceutical leaders daily, real-time insight into the quality of conversations between field teams and healthcare professionals. It automatically captures and analyzes calls using AI-based speech and conversation analytics developed with IBM to convert interactions into KPI data. The product is a B2B SaaS platform that delivers daily-updated dashboards tracking campaign execution, selling-skill deployment, and call outcomes. ADVANCE®AI targets commercial and medical affairs teams in pharma that require continuous visibility into field performance.

ADVANCE®AI gives pharmaceutical leaders daily, real-time insight into the quality of conversations between field teams and healthcare professionals. It automatically captures and analyzes calls using AI-based speech and conversation analytics developed with IBM to convert interactions into KPI data. The product is a B2B SaaS platform that delivers daily-updated dashboards tracking campaign execution, selling-skill deployment, and call outcomes. ADVANCE®AI targets commercial and medical affairs teams in pharma that require continuous visibility into field performance.
ADVANCE®AI is an exciting new technology-based SaaS company in the pharmaceutical service sector. Our core service has been developed in collaboration with IBM, the original innovators in Artificial Intelligence (AI) and still one of the world’s leaders in continually developing this technology
We now have an exciting opportunity to join a rapid growth company that is significantly changing the way pharmaceutical companies collect and analyse field insights, quantifying and benchmarking field execution quality in real time.
ADVANCE®AI provides pharma leaders everyday visibility of the quality of the conversations taking place between their field-based teams and Health Care Professionals (HCPs). The SaaS platform displays KPI dashboards updated daily in real-time. Data is collected using AI, rather than humans, to observe and record the conversations. The analysis provides invaluable insights on campaign execution, selling skills deployment and call outcome. The solution was initially developed in collaboration with IBM — the original innovators in Artificial Intelligence (AI) and still one of the world’s leaders. Although our Head Office is based in Cambridgeshire, UK, this role is fully remote and involves collaborating full-time with a global team that is committed, high achieving, and fun to work with.
Why Join Us?
As a Senior Software Engineer at ADVANCE®AI, you’ll work on a production AI SaaS platform that’s already delivering value to global pharmaceutical companies — and help take it to the next level.
You’ll collaborate with a smart, ambitious, fully remote team, influence technical direction, and build software that directly powers insight, decision-making, and behaviour change across the industry.
If you enjoy ownership, problem-solving, and working close to real users and real outcomes, you’ll feel right at home here.
What You’ll Do
· Design, build, and maintain scalable, high-quality software across our SaaS platform
· Work closely with product, data, and AI teams to turn complex requirements into elegant solutions
· Contribute to architectural decisions and technical best practices as we scale
· Improve performance, reliability, and security across the platform
· Write clean, maintainable, well-tested code — and review the work of others
· Take ownership of features end-to-end, from idea through to production
· Thrive in a fast-moving startup environment where your input genuinely matters
· Document technical aspects of the platform and product features
· Demonstrate product features and improvements to the company in regular sprint demos
· Follow and introduce sound software engineering practices within the team
· Work pragmatically within the current platform and technical constraints while also improving the quality of the code
· Work collaboratively as part of a cross-functional squad
· Contribute to a collaborative and positive team culture
About You
We are looking for candidates who have:
· Experience writing software using C# and .NET
· Experience working as part of a cross-functional product squad
· Experience working in a team with agile methodologies
· Strong problem-solving and reasoning skills
· Able to design and document system and software architectures
· Experience working with data, interfacing with databases and understanding the importance of data use outside the software application
· Demonstrates ability to work with cross-cultural, mixed-geography teams
Desirable
· A sound knowledge of AI in order to have meaningful conversations
· Experience writing software using Python/ Experience with Azure
· Experience in a high-growth startup environment
· Experience working with teams spanning different countries and timezones
· Experience with pharma, healthcare or medical industries
Why Join ADVANCE®AI?
We offer a competitive salary and benefits package and a great team to work with so if you think you have the drive, enthusiasm and commitment to help us grow our exciting organisation then we would love to hear from you!
We are working in partnership with Anney Wyner from SearchTribes on our search for this role and candidates may be contacted directly by Anney in the first instance. www.searchtribes.com