
Parakeet Health is an AI patient engagement platform that helps healthcare organizations improve the patient experience, retain more patients and reduce admin costs by answering every call with zero…

Parakeet Health is an AI patient engagement platform that helps healthcare organizations improve the patient experience, retain more patients and reduce admin costs by answering every call with zero…
What they do: Healthcare-focused conversational AI platform that automates patient access and engagement (voice, SMS, fax, email) for scheduling, referrals, recalls, and outreach.
Founded / HQ: Founded 2023; headquartered in San Francisco.
Funding: Seed round $3.0M (Oct 2024).
Go-to-market / Pricing: Pays-for-performance pricing tied to resolved outcomes like scheduled appointments.
Patient access and engagement for healthcare organizations—reducing administrative burden and improving conversion and retention.
2023
Software Development
$3.0M
Investors reported include Canvas Prime/Canvas Ventures, StoryHouse Ventures, Tom X. Lee, Adam Messinger, and CoFound Partners.
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Who We Are
About Parakeet Health “Due to increased call volume, wait times are longer than usual” - Every phone call, every time of day Have you or a loved one ever called your doctor’s office and were put on hold for 10 minutes? You might have given up out of frustration. It's a huge waste of time and delayed care can mean not discovering a health issues early.
Today, medical call centers are staffed with 25 to 200+ people making and answering calls all day long. Despite this massive investment, they only answer calls from 8am to 5pm and patients still have to wait on hold during peak times.
Parakeet Health is on a mission to enable more affordable, effective, and enjoyable care by automating repetitive healthcare administrative tasks — starting with phone calls and texts. We’re building an AI patient engagement platform that enables patients and medical practices to communicate easily while reducing admin costs. Our conversational AI call center agent automates repetitive admin tasks like appointment scheduling, patient outreach, and referral management through calls and texts 24/7. We are venture backed by top-tier VCs including Canvas Ventures (investors in Doximity, Superhuman, Upwork), CoFound Partners, and StoryHouse Ventures. Our angel investors include the founder of One Medical, former CTO of Twitter, and co-founder of Tend Dental.
In The News
About The Founding Team We are a team of seasoned healthcare veterans (One Medical IPO, Doximity IPO, Epocrates IPO) and engineers and product people (Uber, Twitter, Rippling, Quora, Microsoft). Our customers include national primary care practices operating in all 50 states as well as regional multi-specialty and urgent care health systems which care for 100,000+ underserved lives.
The Role
We're Seeking a Driven Senior Full-Stack Engineer With a Passion For AI, Healthcare, And Building 0 To 1 Products. We Have a Robust Pipeline Of Clients And An Ambitious, Customer-validated Roadmap That We Want To Build Out Quickly. As An Early Engineer, You'll Be Instrumental In Shaping The Product And Developing Our AI Agent And Patient Communication Platform. You Will
Who Should and Shouldn’t Apply
Being an early engineer at an early-stage startup isn’t for everyone. It’s a different type of role with big risks, lots of work, but outsized, fulfilling rewards with a ton of ownership and impact.
You should apply if…
You shouldn't apply if…
Company Values
High Agency 🏋️♂️
Take ownership and get stuff done. See something wrong, fix it. Builders don’t wait or expect someone else will fix it.
Craftsmanship ✨
Sweat the details, delight users, and be proud of everything you ship. Leave things better than you found it. You don’t push the world forward doing an “okay” job. You need to do phenomenal work. Quality is not a plus; it's a must-have.
No Ego 🤝
It's okay to admit you don't know something and ask for help — it's a sign of strength, not weakness. Always assume positive intent. We communicate in a kind, direct, and transparent way.
Curious 🔍
Always ask why and question how things can be better. Seek to understand the problem and the user needs.
Engineering Culture
We believe that engineers who deeply understand the customer and the business often come up with the best product ideas because they have a strong understanding of the technologies underlying a product and what’s possible. This allows them to identify opportunities for innovation that may not be apparent to others at the company or by the customer. That means our engineers get as close to the customer as possible -- no middlemen or feedback filtered through 3 layers of telephone. You'll be interfacing directly with them in meetings or shared Slack channels.
Interview Process
We move quickly and will get back to you with a decision on next steps within 48 hours after each round. This process can be as fast as 2 weeks.
Requirements
Benefits and Perks
Our Office (aka The Nest)
This role is in-person at our office in Downtown San Francisco by Montgomery BART. After 4 years of remote work, we’re tired of Zoom meetings all day and it's hard to disconnect sometimes. We enjoy the company of each other and being in the same space allows us to brainstorm more easily, whiteboard, and have fun while doing it. We believe culture is very important and it's hard to build with a remote team. We have a ton of whiteboards, 2 dome tents (see back right in pic below), and gourmet snacks.
Include a 🦜 in the additional info section for extra credit.
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