
UserTesting is a human insight platform that helps organizations craft exceptional customer experiences. By leveraging a world-class participant network, AI-driven insights, and expert services, they enable teams in Product, Marketing, Digital, and CX to validate decisions, co-innovate, and create personal, scalable, and human-centered experiences. UserTesting offers a comprehensive experience research solution that goes beyond tracking user behavior on live experiences by enabling companies to gather early feedback, reduce guesswork, and translate data into actionable human insight. They are recognized as a leader in the industry, with over 3,000 customers including 75 of the Fortune 100.

UserTesting is a human insight platform that helps organizations craft exceptional customer experiences. By leveraging a world-class participant network, AI-driven insights, and expert services, they enable teams in Product, Marketing, Digital, and CX to validate decisions, co-innovate, and create personal, scalable, and human-centered experiences. UserTesting offers a comprehensive experience research solution that goes beyond tracking user behavior on live experiences by enabling companies to gather early feedback, reduce guesswork, and translate data into actionable human insight. They are recognized as a leader in the industry, with over 3,000 customers including 75 of the Fortune 100.
Core product: Human insight platform for experience research using participant network and AI-driven analysis
Customers: 3,000+ customers including 75 of the Fortune 100
Headquarters: Bellevue, Washington
Founded: 2007
Acquisition: Acquired by Thoma Bravo and Sunstone Partners (closed Jan 12, 2023) for approximately $1.3B
Customer experience and product/marketing decision validation through qualitative user research
2007
Experience research / Customer experience software
45.5M
Series C financing
100M
Announced $100M round; existing investors participated
1300000000
All-cash acquisition completed; transaction valued at approximately $1.3 billion
“Backed by venture investors including Accel, OpenView, Greenspring, Insight Partners; later acquired by private equity firms Thoma Bravo and Sunstone Partners”
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity We are seeking a senior full stack software engineer with 6 to 8+ years of professional experience to join our Engineering team.
This role is ideal for someone who thrives in a pragmatic environment—capable of reducing scope smartly, guiding junior developers, and proposing maintainable and efficient implementation approaches that deliver value fast.
About The Team We’re a supportive, inclusive group that values collaboration and fosters a strong sense of belonging. Our team operates with transparency and alignment, guided by scaled agile practices that promote continuous improvement.
We’re driven by values that shape how we work together every day:
Teamwork, ownership, accountability, proactivity, transparency, empathy, inclusivity, and a commitment to continuous learning and growth.
What We Are Looking For
Your Responsibilities
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.