
Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time feedback and behavioral data at scale. With in-product surveys, feedback buttons, session replays, and heatmaps, researchers can quickly identify user needs, refine experiences, and drive data-backed product decisions faster than ever before. Trusted by leading companies such as Dropbox, PayPal, Robinhood, and Notion, and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.

Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time feedback and behavioral data at scale. With in-product surveys, feedback buttons, session replays, and heatmaps, researchers can quickly identify user needs, refine experiences, and drive data-backed product decisions faster than ever before. Trusted by leading companies such as Dropbox, PayPal, Robinhood, and Notion, and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
What they do: AI-powered product research and product-experience platform (in-product surveys, session replays, heatmaps, feedback).
Founder / CEO: Ryan Glasgow
Founded / Rebrand: 2019; launched as UserLeap and rebranded to Sprig in August 2021
Funding: $30M announced Aug 2022; Dealroom reports $88M total raised
Product and UX research — rapid collection and analysis of user feedback and behavioral data to improve product experiences.
2019
Product experience / UX research SaaS
30000000
Round announced Aug 2, 2022 with participation from Andreessen Horowitz, Accel, First Round Capital, Elad Gil, and Figma Ventures.
“Backed by Andreessen Horowitz, Accel, First Round Capital; notable individual backers include Elad Gil and Dylan Field; Figma Ventures participated in the Aug 2022 round.”
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About Sprig
Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won’t be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products.
Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time.
Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We’re scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world’s most innovative companies.
If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you.
About the Role
Sprig is on a path to build world-class product experience platform that empowers the best businesses to truly understand how their users experience their product at-scale. The goal of the Core team at Sprig is to build and deploy high performant and minimal footprint SDKs and develop the dashboard experience to manage these studies.
Our full-stack engineers are responsible for the end-to-end stack (SDK, React dashboard and backend endpoints) and own this stack from inception to deployment. Your work will impact millions of users throughout the world. This role is based in San Francisco with three days working in office.
Your Impact
You'll be working as part of our highly experienced engineering team and jump in at the beginning to develop a world-class product
Own the development and deployment of our public available SDKs used by millions of users
Develop and optimize backend code where performance, scalability and maintainability is key
Design and build our React dashboard and endpoints to ensure high quality and quick page loads
Contribute to product roadmap discussions as we grow and evolve the product
Stay informed with industry best practices and provide guidance, inspiration, and mentorship in engineering excellence for cross-functional colleagues
Your Strengths
Minimum 5+ years of experience
Extensive experience deploying React production apps that are customer facing and critical to the business
Proven track record of writing high quality software that has been deployed to production, following software development best practices
Experience diagnosing and fixing performance bottlenecks with instrumentation
Passion for learning, building, and moving fast. With an ambitious plan for the next 12 months, we highly value your ability and appetite for learning
Has been a technical mentor for teams in the past where they have helped other team members be successful, and has the desire to continue doing so
Excellent written and verbal communication skills to document and explain the technical work that has been done
Experience with some of the technologies we use is desirable. Sprig's infrastructure runs on AWS and is built with React, Node.js, ClickHouse, and Postgres
Benefits & Perks
At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.