
Giga builds and deploys AI support agents for the largest B2C companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically…

Giga builds and deploys AI support agents for the largest B2C companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically…
What they do: Builds production-ready conversational AI agents for customer support and contact centers (voice and multimodal) for large B2C enterprises
Target customers: Large B2C enterprises (customer cited: DoorDash)
Product highlights: Agent Canvas (builder), Voice Experience, Browser Agent, Smart Insights (analytics)
Employee count (approx): 79
Customer support and contact-center automation for large B2C enterprises
Enterprise AI / Customer Support Automation
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About Giga Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!
The Role We're looking for a security engineer to build the systems and practices that keep our platform and our customers' data safe. Our AI agents handle sensitive customer interactions at scale, which means security isn't a side concern here. It's core to the product.
This is a hands-on engineering role, not a compliance-checklist role. You'll write code, build tooling, and design systems while also shaping how the rest of the team thinks about security. You'll be the person who makes it easy to build things securely, not the person who slows everyone down.
What You'll Work On A few examples from our current priorities:
As a senior security engineer, you'll own security across the stack and have significant influence over how we architect systems. You'll work closely with backend and infrastructure engineers to make sure security is baked into our platform from the start.
Tech Stack
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Perks & Benefits
Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Compensation Range: $210K - $350K
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