Job Title: QA Automation Engineer

Location(s): Westerville, OH- Onsite

Position Description

Build and maintain automated test frameworks and suites for ATM certification across OS image, kiosk application, device drivers, and peripheral integrations (e.g., card reader, cash dispenser, pin pad).

Design Agentic AI components that plan, execute, and adapt test workflows, including environment setup, scenario orchestration, log analysis, and automated triage/root-cause hypotheses.

Implement AI-assisted test generation and prioritization using production signals, risk models, and historical defects to target high-value scenarios.

Develop hardware-in-the-loop and simulator-based tests; integrate service virtualization for device and network dependencies.

Create resilient CI/CD pipelines to run parallel certification suites, capture artifacts, and gate releases based on objective quality signals.

Instrument systems for observability (logs, metrics, traces) and build automated quality dashboards to visualize certification coverage, pass/fail trends, MTTR, and defect clusters.

Collaborate with cross-functional teams (Certification, L3 Production Support, Release/Deployment) to align test scope and exit criteria with operational realities.

Write clear documentation and operational runbooks for test frameworks, agents, and pipelines; provide guidance to engineers using the framework.

• Analyze the system specification.

• Contribute to the test plan creation.

• Prepare test scenarios.

• Document test cases.

• Collected test data.

• Create test batches.

• Perform test cases.

• Automate test cases.

• Report defects.