About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can’t wait to meet you.

About the role

• As the Senior Product Manager, Data at Reserv, you will be at the forefront of driving the development and innovation of our data-centric products. Working at the intersection of business, technology, and customer experience, you will be responsible for managing data products that support our insurance services and operations. You will lead the strategy, execution, and delivery of data solutions, leveraging insights to improve decision-making, enhance operational efficiency, and provide value to our customers.

  In this role, you will collaborate closely with engineering, data science, operations, and business teams to ensure our data products align with the company’s goals. You will oversee the product lifecycle, from gathering requirements to launching new features, and continuously optimize product performance to meet evolving market needs.

Who you are

What you'll do

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners

Qualifications

• Minimum of 5 years of experience in product management, with a focus on data-driven products, ideally in the insurance or financial services industry.
• Familiarity with data architecture, data management, and analytics platforms, with a proven ability to work closely with engineering teams.
• Experience managing products in an Agile environment, including writing user stories, managing backlogs, and facilitating sprint planning sessions.
• Experience in managing end-to-end product life cycles, including developing and prioritizing product roadmaps and ensuring alignment with business goals.
• Strong analytical and critical thinking skills, with the ability to make data-informed decisions in fast-paced environments.

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy after 8 months of continuous work
• Work from anywhere to facilitate your work life balance
• Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will

• Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
• Work toward reducing and eliminating all the administrative work from an adjuster role
• Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!