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What You’ll Be Doing We’re hiring Python engineers into our Chat pillar (aka the place where the coolest AI stuff happens) to build and productionise intelligent features used by millions. If you want to turn cutting-edge ML into real, shipped experiences + ride the AI wave while you’re at it – this is your moment.

• Joining a cross-functional product squad in our Chat pillar and collaborating with a mix of ML engineers, designers, analysts and other disciplines to develop features that enhance our users' financial health.
• Collaborating with other senior peers in your squad and pillar to provide technical insight into upcoming work, and leading the delivery by helping pull everyone together to get it shipped.
• Mentoring colleagues to help them grow as engineers and actively supporting their development.
• Delivering your work using agile methodologies and tools like tests, observability, AB-tests, and feature flags.
• Analyzing data to identify problems and generate new ideas, using various sources such as our database, application logs, and user research data.
• Supporting colleagues through in-hours support and optionally joining the compensated out-of-hours on-call rotation.
• Contributing to cross-cutting concerns that improve our engineering efforts.
• Taking part in shaping the work of your squad and pillar beyond technical aspects, participating in product ideation, user research, design reviews, retrospectives, and more.

Here Are Some Examples, Big And Small, Of The Kinds Of Product Feature Work Our Engineers Have Taken Part In Over The Last Year

• Launching Cleo 3.0 – evolving our AI assistant to be more proactive, personalised and context-aware in how it supports members with their money
• Building and scaling our transaction enrichment engine so Cleo can understand what your transactions actually mean (and turn messy bank data into intelligent insights)
• Designing and shipping AI-powered features that turn real-time financial data into personalised nudges, analysis and recommendations for millions of users

Want to hear more from our engineers? Check out Magda's blog post.

About You You are passionate about making a positive difference in society by improving the financial health of our users. You align with our company values and engineering principles, which drive our ways of working and software delivery.

As this is a SE4+ position we’re looking for someone who has at least 4 years industry experience using Python.

Our Tech Stack Cleo is built as a Ruby on Rails monolith with a single React Native app frontend, utilising TypeScript. We also leverage Python for machine learning services and PostgreSQL for our database, all hosted on AWS. Our CI/CD pipeline is fully automated, with production deployments happening on every merge via Heroku. Our backend engineers deploy multiple times a week, and we release our frontend app to Google and Apple for review at least once a week.

While we take a pragmatic approach, we place a strong emphasis on quality. Our code is peer-reviewed, and we maintain automated testing using Minitest and CircleCI. We're also actively working towards a more modular architecture, focusing on separating concerns to achieve all the benefits of microservices within a monolith, while progressively refactoring our code as we build new features. Everyone in the engineering team contributes to driving our technical strategy, voices & ideas from all levels are valued: we are all owners at Cleo.

What do you get for all your hard work?

• A competitive compensation package (base + equity) with three annual reviews, aligned to our termly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
• Other benefits;
• Company-wide performance reviews every 4 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme
• And many more!

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. UK App access: The Cleo app is no longer downloadable in the UK. If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI's Candidate Privacy Notice