Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management…
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management…
What they do: AI Agent Management Platform for automating contact centers (voice + digital) using conversational AI
Founding: Founded circa 2017–2018 in Berlin by Malte Kosub and Stefan Ostwald
Recent funding signal: Announced a $350M Series D led by General Catalyst (company disclosure)
Customers / Verticals: Targets large B2C customers in insurance, travel, retail and telecom
Company Overview
Problem Domain
Contact-center automation and customer service using conversational AI
Founded
2018
Industry
Software Development
Funding Track Record
Series A- March 2023
€20M (~$21M)
Series B- April 2024
$66M
Series D
$350M
Company press release announced Series D and reported valuation
Investor Signal
“Led by General Catalyst in Series D with participation from existing investors including EQT Ventures, Altimeter Capital, Durable Capital Partners and Mosaic Ventures”
Founders
What we do
Join the Team
Senior Partner Solution Engineer
RemoteBerlin, DE
Remote • Berlin, DE
Related Companies
Company
HQ
Industry
Total Funding
PolyAI
🇬🇧GB
Sales and Marketing
$68M
ComplyAdvantage
🇬🇧GB
Legal
$108M
Pactum AI
🇺🇸US
Software
-
Lyzr AI
🇺🇸Jersey City, US
Data and AnalyticsDeepTechEducationInformation TechnologyMobile, Platforms, and AppsSoftware
$11M
ada CX
🇨🇦CA
Software
-
Who you are
5+ years of experience as a Sales Engineer, preferably within SaaS, AI, CCaaS, or enterprise software.
Deep experience with enterprise technology
Experience with sales processes and market dynamics
Fluent in German and English
Confident presentation and communication skills
Ability to work under pressure and solve problems
Strong consultative skills with the ability to guide discovery conversations and tailor solutions to customer and partner needs
Solid technical aptitude with the confidence to work hands-on in demo or sandbox environments
Excellent communication and storytelling skills, enabling you to engage both technical audiences and business leaders
A partner- and customer-first mindset with a passion for helping others succeed
Ability to thrive in a fast-paced, evolving environment and manage multiple partner engagements simultaneously
Experience working with or enabling technology or services partners
Familiarity with AI, conversational AI, voice bots, chatbots, VOIP/ Telephony, or contact center technologies
Background in customer experience (CX), automation, or digital transformation initiatives
Familiarity with sales tools such as SFDC
What the job involves
The application process
Recruiter video call → Meet your manager → Expert interview(s) → Bar Raiser Interview
Benefits
Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
Competitive salary
Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
Flexible working hours and possibility to take additional vacation days
A great company culture with regular team events, games night or other social activities
And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Startup jobs. A lot of them.
Your next opportunity is in here somewhere. Sign up to explore 52,000+ startups and their open roles. No spam. No gamification. Just jobs.
52,000+
Startups
66,000+
Open Roles
1,300+
New This Week
Backend Developer
Part-timeManchester, GB
Part-time • Manchester, GB
Product Designer
ContractTel Aviv
Contract • Tel Aviv
Backend Developer
InternshipNiš, RS
Internship • Niš, RS
Data Scientist
ContractSan Francisco, US
Contract • San Francisco, US
Data Scientist
InternshipSan Francisco, US
Internship • San Francisco, US
Technical Writer
InternshipSan Francisco, US
Internship • San Francisco, US
As a (Senior) Partner Solution Engineer (f/m/d) at Parloa, your mission is to accelerate partner success and drive Parloa’s revenue growth. You will engage with the Parloa ecosystem of partners to increase Parloa opportunities, enable partners to confidently discover, demo, solution, and scope AI Agents, and drive integration to key technology partners
You act as a trusted technical and solution advisor—translating Parloa’s platform capabilities into clear business value, building long-term partner relationships, and ensuring partners are successful at every stage of the pre-sales journey.By empowering partners to succeed, you directly impact pipeline creation, deal quality, and long-term customer outcomes
Serve as a Partner Sales Engineer, playing a critical role in increasing partner success and Parloa sales
Build, maintain, and grow ongoing, trusted relationships with strategic and emerging partners
Work hands-on with partners in Parloa sandbox environments, guiding them through platform capabilities, configurations, and best practices
Teach and coach partners to confidently:
Discover customer needs and identify high-impact AI Agent use cases
Demo Parloa in a compelling, value-driven way
Solution and architect AI Agent deployments aligned to customer goals
Scope opportunities with technical accuracy and commercial clarity
Lead and support technical discovery sessions with customers and partners to understand business challenges, success metrics, and existing systems
Design solutions that align Parloa’s product capabilities with real customer outcomes such as improved CX, automation, scalability, and cost reduction
Support proofs of concept, pilots, and technical validations as needed
Clearly articulate Parloa’s business value and product differentiation to both technical and non-technical stakeholders
Collaborate closely with Sales, Partnerships, Product, and Customer teams to support partner-led and co-sell opportunities
Provide partner feedback to internal teams to improve product, enablement, and solution patterns
Advocate for partner and customer needs to influence product roadmap discussions
Contribute to improving internal processes, documentation, and ways of working
Attend external events, team meetings, and annual events
