Fama is the innovator in online screening that makes hiring great people easy. Combining Fama’s groundbreaking AI technology and ability to integrate across the HR Tech stack, the solution compliantly searches over 10,000 online public sources to help companies avoid workplace misconduct, prevent costly legal action and ultimately, make better decisions. By modernizing candidate screening and due diligence, Fama helps organizations, agencies, and investors improve the quality of hires, make the most of each investment and build successful businesses.

Headquartered in Los Angeles, CA, Fama has raised over $30M and is backed by some of the world’s leading venture capitalists and institutional investors. We’re FCRA, EEOC, and SOC2 compliant, and integrate with major HRIS, ATS, and background check solutions. To learn more, visit Fama.io .

Position Overview:

We seek an experienced and dynamic Senior Partner Experience Manager to support growth and strengthen our partner relationships. This team member is a direct impact on revenue that comes through resellers, so protecting these revenue streams and relationships is of utmost importance. Second, our resellers enable us to scale revenue growth and educate the market. Third, resellers can move the needle quickly for us if they are properly activated, motivated, and supported.

In this role, you will own responsibilities for building and maintaining solid relationships with our channel partners and clients, ensuring they have a positive experience throughout their engagement with our organization. The Senior Partner Experience Manager collaborates with cross-functional internal teams to develop and execute partner engagement plans that increase partner satisfaction and retention while increasing sales and revenue. This includes building strong relationships with partner sales and success teams, driving co-selling and co-marketing, delivering enablement programs, and helping partners succeed with our solutions. This role provides strategic oversight and account management of revenue from resellers, delivers a best-in-class partnership experience, and supports our revenue growth and market education.

Responsibilities:

Who You Are:

• Sense of ownership - drive urgency and action to realize revenue goals with resellers.
• Be a Builder - help shape playbooks, processes, and reseller enablement tools.
• Collaboration - proactively work with sales, marketing, product, and customer experience to create what our resellers need to be successful.
• Analyze & Improve - learn what is working and where we have gaps to help us improve and scale our impact across partners.
• Own It - celebrate your wins, own your growth, learn, and constantly improve.

Qualifications:

• Minimum 7 years of partner management, channel management, SaaS and-or B2B sales. Experience with hyper-growth environments a plus
• Excellent written and verbal communication with the ability to build rapport and trust with partners and internal stakeholders, especially in remote environments and in-person settings
• Demonstrated critical and strategic thinking, including attentiveness, being proactive, and being exceptionally responsive
• Data literacy and experience with CRM (Hubspot) and analytics platforms strongly preferred.
• Experience in the HR technology industry preferred
• Demonstrated advanced experience in effectively collaborating and communicating with direct and indirect team members via video and other digital tools within a remote work environment to perform job responsibilities.

The salary range for this position is: $100,000 - $120,000 annually. Compensation for this role will depend on various factors, including qualifications, specialized skills, budgetary considerations, labor market conditions and demand, and applicable laws. In addition to base compensation, this role can participate in our equity incentive and competitive benefits plans. Exact compensation may vary based on skills, experience, and location. Performance-based compensation and equity incentives are available.

Remote first - Flexible work environment.

Our flexible workplace comes with vacation days, sick days, volunteer time off, and paid parental leave.

Great Financial Incentives. competitive compensation packages, stock options, and generous 401(k) plans with a match.

Employees can access Wellness Programs such as Teladoc, TalkSpace therapy, Peloton, and more for FREE.

We believe that becoming an increasingly diverse, equitable, and inclusive workplace makes us a more successful and resilient organization. We embrace equal opportunity for all applicants and seek to foster and preserve a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. We are committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.