
Usermind was founded to solve the challenges of siloed enterprise systems, fragmented customer data, and disjointed customer experience. As provider of the only unified Customer Engagement Hub, Usermind directly connects disparate systems and data sources into a customer data platform, coupled with a powerful customer journey orchestration engine, a machine learning environment, and closed-loop analytics. With this infrastructure in place, companies can deliver data-driven, omnichannel customer engagement throughout the full customer lifecycle. Founded in 2013 by technology veterans Michel Feaster and Przemek Pardyak, Usermind was created to drive faster business growth and innovation in the enterprise. Headquartered in Seattle, WA, Usermind is backed by Andreessen Horowitz, Menlo Ventures, and CRV.

Usermind was founded to solve the challenges of siloed enterprise systems, fragmented customer data, and disjointed customer experience. As provider of the only unified Customer Engagement Hub, Usermind directly connects disparate systems and data sources into a customer data platform, coupled with a powerful customer journey orchestration engine, a machine learning environment, and closed-loop analytics. With this infrastructure in place, companies can deliver data-driven, omnichannel customer engagement throughout the full customer lifecycle. Founded in 2013 by technology veterans Michel Feaster and Przemek Pardyak, Usermind was created to drive faster business growth and innovation in the enterprise. Headquartered in Seattle, WA, Usermind is backed by Andreessen Horowitz, Menlo Ventures, and CRV.
Founded: 2013
Headquarters: Seattle, Washington
Product: Customer journey orchestration and unified customer engagement hub
Acquisition: Acquired by Qualtrics (July 20, 2021)
Notable investors: Andreessen Horowitz, Menlo Ventures, CRV
Siloed enterprise systems, fragmented customer data, and disjointed customer experience
2013
Customer experience / Customer journey orchestration / Customer data platform
14500000.00
Reported $14.5M round referenced in 2016 coverage
Series C entry dated Jan 26, 2021 in funding records
“Backed by multiple prominent VCs including Andreessen Horowitz, Menlo Ventures, and CRV”
BACK TO SEARCH RESULTS
Previous job Next job
Job Description At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Manager - Finance Tech Systems Why We Have This Role The Senior Manager of Finance Systems is responsible for overseeing the strategy, implementation, usability, stability, security, and optimization of our core financial systems landscape. This includes NetSuite, Coupa, Concur, Stripe, Divvy, Adaptive, etc... The Senior Manager will also playing a key role in the implementation of new subscription billing and revenue recognition tools, in close collaboration with an implementation partner, and the Finance Systems team will own those platforms after implementation. This role will manage and develop a team of finance systems professionals. The team is committed to owning and managing the company's finance systems through robust governance, expert technical support, process improvement, and the strategic implementation of new functionality to enhance our corporate technology stack, particularly in the order-to-cash lifecycle.
How You’ll Find Success
How You’ll Grow
Things You’ll Do
What We’re Looking For On Your Resume:
What You Should Know About This Team
Our Team’s Favorite Perks And Benefits
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
APPLY NOW
Get notified for similar jobs
You'll receive updates once a week
Enter Email address (Required)
Email should not be empty Please enter valid email
Success! Successfully subscribed for similar jobs Failure! You have already subscribed for this job Failure! Failed to subscribed for similar jobs
Success!
Successfully subscribed for similar jobs
Failure!
Get tailored job recommendations based on your interests.
profile icon ${profileData.firstName ? profileData.firstName.substring(0,1) : ''} ${profileData.firstName.substring(0,1)}
Hi ${profileData.firstName ? profileData.firstName : 'User'}, you've got a
${widgetBundlefit.name| pht : jobJobMatchsDataeachJob['jobSeqNo'****fit.namedata}
Match score for this job is unavailable at this moment
${socialProvider} Connected Log out
${socialProvider} Connected Log out
Edit profile
Find out how well you match this job
Choose your path!
Either use your resume or tell us a little about yourself
or
or
Sign me up for company updates
failure icon
Oops invalid format...
Oops...
Please upload one of the following file formats: pdf, docx, txt
Something went wrong.
Please try to upload your resume again
${widgetBundle**'resumeUploadedMessage'**| pht:{"resumeName": profileData.resumeName}}
Sorry ! Something went wrong, please try again in a few minutes
But we noticed below information is missing from it.
Please Complete The Following: We noticed below information is missing from it.
Please Complete The Following: Email Email
Email should not empty Enter a vaild email adress
Phone Phone
Please enter correct phone number
${widgetBundle**'resumeUploadedMessage'**| pht:{"resumeName": profileData.resumeName}}
Sign in and keep your data for future visits
We never post anything without your permission
success icon
Great!
Your file is successfully uploaded
Enjoy your personalized jobs
reset icon
By resetting personalization
you will lose your personalized job recommendations