
DigitalGenius
Headquarters: London (with US presence)
Product: AI-powered customer service automation platform (ML, NLP, generative AI)
Founding year: 2013
Notable investors: Global Founders Capital, Salesforce Ventures, Runa Capital
Reported total funding (sources vary): USD 21.85M (one source) / USD 38.5M (other source)
Customer service automation for e-commerce and enterprise contact centers
2013
Technology, Information and Internet
14750000
Series A reported Dec 19, 2017; participating investors include MMC Ventures, Paua Ventures and others
3000000
Seed round reported Jun 22, 2015 with participation from Lerer Hippeau, Lowercase, RRE Ventures, Lumia Capital and others
“Includes strategic and VC backers such as Global Founders Capital, Salesforce Ventures and Runa Capital”
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DigitalGenius is a venture-backed artificial intelligence company that brings practical applications of deep learning and AI to some of the largest ecommerce customer service operations in the world, as well as high-growth companies. We’re a dedicated team of thoughtful and hard-working people committed to transforming customer service through the application of artificial intelligence.
Senior Machine Learning Engineer London, England, United Kingdom Full-time Machine Learning
The continuous improvement of our products and the range of innovation projects we are committed to require us to scale our Machine Learning team. We are searching for a Machine Learning Engineer to join our core AI Team. This is a highly technical role for an outstanding individual who can take ownership of projects and start new initiatives.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.