Position Overview: The Senior IAM (Identity and Access Management) Analyst will play a critical role in designing, developing, and maintaining the systems and processes that govern and enforce identity access policies across Diligent’s IT infrastructure. This role ensures that proper access controls are in place and continuously monitors and verifies the effectiveness of those controls. By joining the Diligent team, you’ll have the opportunity to enhance the security posture of a global organization, ensure compliance with industry standards, and provide essential expertise in the management of identity and access techniques.

This role requires good analytical, organizational and communication skills (internal, external, and to various levels of leadership), highly developed problem solving and project management skills

Key Responsibilities:

• Design, implement, and manage identity and access management solutions across multiple platforms (e.g., cloud and on-premises).
• Develop and enforce IAM policies, standards, and procedures.
• Provide technical expertise and support in deploying, configuring, and maintaining IAM systems, including role-based access control, single sign-on (SSO), and multi-factor authentication (MFA).
• Ensure compliance with regulatory requirements and internal security policies by conducting regular audits and access reviews.
• Collaborate with other security and IT teams to integrate IAM solutions into global security architecture.
• Monitor IAM systems for security breaches, investigate incidents, and mitigate threats.
• Provide guidance and training to other teams on IAM best practices and security protocols.
• Document IAM processes and procedures, and ensure they are up-to-date and accessible to relevant stakeholders.

Required Experience/Skills:

• 3+ years in Information Security, Information Technology or Development related positions
• BS/BA in Computer Science or a related field or equivalent experience
• Proven experience in identity and access management, including implementation and maintenance of IAM solutions.
• Familiarity with security frameworks and standards related to IAM, such as NIST and ISO.
• Familiarity with IAM technologies (e.g., OAuth, SCIM, LDAP etc.)
• Excellent verbal and written communication skills.
• Ability to work collaboratively in cross-functional teams.
• Detail-oriented with a proactive approach to problem-solving.

Preferred Experience/Skills

• Certifications in IAM and security domains (e.g., Okta Certified Professional, SC-300, CISSP, CISM).
• Development experience.
• Knowledge of advanced security practices in the IAM domain (e.g. ZSP, Phishing resistant AuthN, role mining).
• Amazon Web Services (AWS) IAM and Identity Center experience
• Okta or Entra experience

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.