What the job involves

• As a Senior Forward Deployed Engineer (f/m/d) at Parloa, you’ll be on the front lines of enterprise AI adoption - delivering cutting-edge technology into some of the most complex environments in the world.
• Your mission: lead end-to-end deployment projects from an engineering perspective - not just implementing what exists, but engineering what’s required to make it succeed at enterprise scale
• FDEs are our in-field product engineers. You will build what doesn’t yet exist, adapt architecture to enterprise realities, and engineer integrations across systems and APIs to make deployments successful.
• Your work is hands-on and code-first - you’ll be building, debugging, and engineering solutions directly in the field. What you ship not only makes deployments succeed, it also defines how customers experience Parloa and shapes what our product becomes
• This is not about maintenance. This is about engineering what makes it work in production, under real-world enterprise constraints, at speed and scale
• Own deployment engineering projects: Lead the technical execution (incl. product engineering) of Parloa’s deployments inside large, complex enterprise environments
• Design for scale and resilience: Architect deployment solutions that meet enterprise-grade requirements for performance, reliability, and security
• Engineer solutions where none exist: Build custom extensions, integrations, and configurations to close product gaps and meet enterprise requirements
• Work across systems & stacks: Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery
• Partner with enterprise teams: Collaborate directly with customer engineering organizations to overcome constraints and deliver measurable outcomes
• Guide and mentor others: Collaborate with and provide technical guidance to more junior in-field engineers
• Influence at senior levels: Engage with enterprise architects and senior technical stakeholders, discussing solutions and architectures in depth to ensure alignment and credibility
• Debug under pressure: Rapidly unblock issues in mission-critical environments and ensure customer success
• Shape the product: Act as the feedback loop between the field and our core engineering teams - turning deployment learnings into platform evolution
• Deliver long-term impact: Work closely with Deployment Strategists to ensure scalable architectures and durable customer value

The application process

• Recruiter video call → Meet your manager → Technical Interviews → Bar Raiser Interview

Benefits

• Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
• Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
• Competitive salary
• Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
• Flexible working hours and possibility to take additional vacation days
• A great company culture with regular team events, games night or other social activities
• And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks