About Us: Innatera is a rapidly growing Dutch semiconductor company that develops ultra-efficient neuromorphic processors for AI at the edge. These microprocessors mimic the brain’s mechanisms for processing fast data streams from sensors, enabling complex turn-key sensor analytics functionalities, with 10,000x higher performance per watt than competing solutions. Innatera's technology serves as a critical enabler for next-generation use cases in the IoT, wearable, embedded, and automotive domains.

We are currently seeking a talented Senior Field Application Engineer based in the Greater China area to support our product development and customer implementation efforts. The ideal candidate is a technically hands-on problem solver who sits within the engineering team, actively supporting customers through complex integrations and translating field feedback into product improvements.

WE WILL TRUST YOU WITH:

• Bridging the gap between the market and our internal teams by actively translating client feedback and usage scenarios into actionable product improvements.
• Build deep technical relationships with customer architects and engineering management, serving as their primary technical advisor
• Dealing with technical questions/issues from customers, and assisting our customers in accelerating their development of our technology
• Training customers (alongside the engineering teams) by organising workshops and training sessions
• Providing technical support to our customers and answering questions on the applications of Innatera technology
• Partner with Sales to identify opportunities and articulate the value of Innatera technology to secure wins
• Collaborating actively with the SDK/EDK, architecture, and Product owner teams

YOUR EXPERIENCE INCLUDES:

• 5+ years of experience in a technical customer-facing role (FAE, System Architect, or similar roles) within the Semiconductor industry
• Experience with AI Embedded Applications
• Experience working in a global environment, bridging the gap between customer requirements in the Greater China area and European/Western HQ engineering teams

WHAT YOU NEED TO SUCCEED:

• Bachelor's degree in engineering, computer science, or a related field
• Native/Bilingual proficiency in Mandarin and professional fluency in English (verbal and written)
• Great coding skills: Python, C/C++
• Knowledge of ML/AI Framework(s): TensorFlow, PyTorch
• Knowledge of Embedded Development Kit(s), and an AI background
• Computer architectural knowledge is a big advantage
• Strong analytical and problem-solving skills
• Flexibility and outstanding communication & customer service skills

WE OFFER YOU:

• A dynamic working environment around a fearless engineering culture,
• Ambitious teams with the freedom to innovate,
• A Flexible working environment (work from home policy, flexible working hours, advantageous holiday scheme),
• An inclusive company culture that embraces communication, diversity, and support around holistic and personal development.

资深现场应用工程师（Senior FAE） 工作地点：中国深圳 (Shenzhen, China) Innatera 是一家快速成长的荷兰半导体公司，专注于开发用于边缘 AI (Edge AI) 的超高效类脑处理器 (Neuromorphic Processors)。这些微处理器模拟大脑处理传感器快速数据流的机制，能够实现复杂的交钥匙传感器分析功能，其能效比 (Performance per Watt) 高出竞争方案 10,000 倍。Innatera 的技术是物联网 (IoT)、可穿戴设备、嵌入式和汽车领域下一代应用的关键赋能者。

我们目前正在寻找一位常驻 大中华区 的优秀资深现场应用工程师，以支持我们的产品开发和客户落地项目。理想的候选人是一位具备极强技术实操能力的解决问题专家，作为工程团队的一员，积极支持客户完成复杂的系统集成，并将一线市场反馈转化为产品的持续迭代优化。

主要职责:

• 紧密连接市场与内部团队，积极将客户的反馈和使用场景转化为可执行的产品改进方案
• 与客户的架构师和工程管理层建立深厚的技术合作关系，担任其主要的技术顾问
• 处理客户提出的技术问题/疑难杂症，协助客户加快基于我们技术的开发进度
• 组织工作坊（Workshops）和培训会议，协同工程团队一起为客户提供技术培训
• 为客户提供技术支持，解答关于 Innatera 技术应用的相关问题
• 与销售团队合作挖掘潜在商机，清晰阐述 Innatera 的技术价值以促成项目成单
• 与 SDK/EDK（软件/嵌入式开发套件）团队、架构师以及产品负责人（Product Owner）团队保持积极紧密的协作

经验要求:

• 5年以上半导体行业面向客户的技术支持经验（如 FAE、系统架构师或类似岗位）
• 具备 AI 嵌入式应用 (AI Embedded Applications) 的相关经验
• 具备全球化跨国工作经验，能够有效沟通并弥合大中华区客户需求与欧洲/西方总部工程团队之间的跨地域协作差异

任职资格:

• 工程学、计算机科学或相关专业本科（含）以上学历
• 中文达到母语或双语水平，具备专业的英语听说读写能力
• 出色的编程能力： 熟练掌握 Python、C/C++
• 熟悉主流机器学习/人工智能框架（ML/AI Frameworks）如 TensorFlow、PyTorch
• 了解嵌入式开发套件（EDK），并具备一定的 AI 背景知识
• 具备计算机架构（Computer Architecture）知识者将是巨大的加分项
• 具备极强的逻辑分析能力与问题解决能力
• 具备较强的适应力与灵活性，以及出色的沟通技巧和客户服务意识

为什么加入 Innatera?

• 围绕“无畏工程文化”的动态工作环境；
• 充满雄心的团队氛围，给予充分的创新自由；
• 灵活的工作环境（居家办公政策、弹性工作时间、优厚的假期计划）；
• 包容的企业文化，拥抱沟通、多样性，并全力支持员工的全面发展与个人成长。

Whether you’re passionate about microarchitecture, excited by verification or physical design, driven by supporting operations, building strong teams, or mastering the details of accounting, we’d love to hear from you!

If you're ready to shape the future of technology with us, click Apply and share your story.

Innatera is proud to be an equal opportunity employer. We welcome applicants of all backgrounds and experiences and are committed to building a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, age, or other protected characteristics. If you require accommodations during the recruitment process, please let us know – we’re happy to support you.